Technical Support Specialist
4 weeks ago
We are seeking a highly skilled Technical Support Specialist to join our team at Cirrus Group Consulting. As a Technical Support Specialist, you will play a critical role in providing technical support and assistance to our clients, ensuring the smooth operation of their hosting environments.
Key Responsibilities:
- Provide timely and accurate resolution to escalated technical issues related to hosting infrastructure.
- Diagnose and analyze complex technical problems, utilizing various diagnostic tools and methodologies to identify root causes and implement appropriate solutions.
- Take ownership of escalated incidents, ensuring proper documentation, escalation, and resolution within defined service level agreements (SLAs).
- Interact with clients in a professional and courteous manner, demonstrating empathy and understanding while addressing their technical concerns.
Requirements:
- Minimum of 3 years of experience in a technical support role within the IT industry, preferably in a hosting or managed services environment.
- Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft Certified Solutions Associate (MCSA), VMware Certified Professional (VCP), or equivalent certifications are highly desirable.
What We Offer:
- Competitive salary and benefits package.
- A collaborative and inclusive work environment.
- Opportunities for professional growth and development.
- Unlimited PTO.
- 401k with match.
-
Technical Support Specialist
4 weeks ago
New York, New York, United States 2Bros Services Full timeWe are seeking a skilled Technical Support Specialist to provide fast and effective support to our clients. As a Technical Support Specialist, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions. You may also be required to provide basic...
-
Technical Support Specialist
4 weeks ago
New York, New York, United States Paramount Full timeJob Title: Technical Support Specialist Job Summary: Paramount Global is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and maintenance for our broadcast systems, including hardware and software support for our mission-critical technical...
-
Technical Support Specialist
4 weeks ago
New York, New York, United States Tech Tammina Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Tech Tammina. As a key member of our operational support team, you will be responsible for providing technical assistance and support to our clients.Key Responsibilities:Provide onsite technology support and ensure sites are online and operationalDeploy and configure...
-
Technical Support Specialist
4 weeks ago
New York, New York, United States Trigyn Technologies Inc Full timeTrigyn Technologies Inc is seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing ICT End-user HW/SW Support to our clients in New York City.The Technical Support Specialist will be responsible for the following duties:Providing Help Desk support under the guidance of the project...
-
Technical Support Specialist
4 weeks ago
New York, New York, United States QT Communications & Technology Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at QT Communications & Technology. As a Technical Support Specialist, you will be responsible for providing technical support to our clients by researching and answering questions, troubleshooting problems, and maintaining...
-
Technical Support Specialist
4 weeks ago
New York, New York, United States United Software Group, Inc. Full timeJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at United Software Group, Inc. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities: Provide technical support to...
-
Technical Support Specialist
4 weeks ago
New York, New York, United States Tech Tammina Full timeOperational Support SpecialistAt Tech Tammina, we are seeking a highly skilled Operational Support Specialist to join our team. This role is responsible for providing technical support and ensuring the smooth operation of our IT infrastructure.Key Responsibilities:Provide day-to-day technical support to ensure seamless operation of our systemsDeploy and...
-
Technical Support Specialist
4 weeks ago
New York, New York, United States Lincoln IT Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at Lincoln IT. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients, ensuring their computer systems and networks are running smoothly.ResponsibilitiesProvide technical support and troubleshooting for computer...
-
Technical Support Specialist
3 weeks ago
New York, New York, United States US-based Tech-Enabled Business Support Company Full timeJob DescriptionThe Technical Support Specialist role involves delivering high-quality technical support through various communication channels. This position requires a blend of technical expertise and customer service-oriented tasks. Candidates should possess experience in troubleshooting, replicating, and resolving technology issues.Key...
-
Technical Support Specialist
3 weeks ago
New York, New York, United States Thermo Fisher Scientific Full timeJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Thermo Fisher Scientific. As a Technical Support Specialist, you will be responsible for providing exceptional technical assistance to our regional service teams, ensuring seamless support for our products.Key Responsibilities:Provide technical assistance to regional...
-
Technical Support Specialist
4 weeks ago
New York, New York, United States CallTower, Inc. Full timeJob Overview:The Technical Support Specialist will be a key member of CallTower's Technical Support Team, responsible for managing and supporting escalated support cases related to CallTower's hosted Meta switch/SIP, Microsoft Teams, or Cisco platforms. The ideal candidate will have a strong technical background and excellent problem-solving skills to...
-
Technical Support Specialist
3 weeks ago
New York, New York, United States ClifyX Full timeJob Title: Technical Support SpecialistLocation:Job Type:Job Description:As a Technical Support Specialist at ClifyX, you will be responsible for providing hands-on technical support for our clients. Your primary focus will be on Windows OS imaging, installation, and configuration. You will also be responsible for handling Exchange Online, Office 365...
-
Technical Support Specialist
4 weeks ago
New York, New York, United States PEAK Technical Staffing USA Full timeJob SummaryThe Customer Service Engineer is an intermediate position that performs tasks related to the repair of technology-based products in an end-user computing environment.ResponsibilitiesPerform basic and moderately complex troubleshooting and repair activities, including PC's, desktops, laptops, tablets, and printers.Provide support to...
-
Technical Support Specialist
4 weeks ago
New York, New York, United States Urban Resource Institute Full timeJob Title: Tech Support SpecialistJob Summary:The Tech Support Specialist will provide technical support to end-users, troubleshooting and resolving technical issues, and documenting incidents and problems. The successful candidate will have excellent customer service skills, be able to work independently, and have a strong understanding of Microsoft Windows...
-
Technical Support Specialist
4 weeks ago
New York, New York, United States ClifyX Full timeJob Title: Technical Support SpecialistLocation: RemoteJob Type: ContractJob Description:As a Technical Support Specialist, you will be responsible for providing hands-on support for Windows OS imaging, installation, and configuration. You will also handle Exchange Online, Office 365 Administration, and Office 365 Pro Plus related issues.Key...
-
Technical Support Specialist
3 weeks ago
New York, New York, United States Intrepid Museum Full timeThe Intrepid Museum is seeking a skilled Technical Support Specialist to join its team. As a Technical Support Specialist, you will be responsible for providing technical assistance to the museum's user community and resolving tickets entered into the Help Desk system.This includes the configuration and installation of various pieces of computer hardware,...
-
Technical Support Specialist
4 weeks ago
New York, New York, United States Lucid Services Group Full timeA Fortune 500 employer is seeking a highly motivated Technical Support Specialist to join their team and contribute to major initiatives and projects. This is an excellent opportunity for someone looking to expand their technical support skills in an enterprise-level environment.The ideal candidate will be comfortable working onsite and have a strong...
-
Technical Support Specialist
4 weeks ago
New York, New York, United States NR Consulting Full timeJob SummaryNR Consulting is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will work closely with key stakeholders in the Investment Operations functions to lead projects, gather and document business requirements, and coordinate the development, testing, implementation, and ongoing support of these...
-
Technical Support Specialist
4 weeks ago
New York, New York, United States CallTower, Inc. Full timeJob Purpose:The Technical Support Specialist will work as a member of CallTower's Technical Support Team.Key Responsibilities:Manage and support escalated support cases regarding CallTower's hosted Meta switch/SIP, Microsoft Teams, or Cisco platforms.Provide technical assistance and troubleshooting to resolve complex issues.Collaborate with internal teams to...
-
Technical Support Specialist
4 weeks ago
New York, New York, United States E-Solutions Full timeJob Description:Basic Qualifications:We are seeking a highly skilled Technical Support Specialist to join our team at E-Solutions. The ideal candidate will have a strong background in computer skills, attention to detail, and problem-solving ability.Preferred Qualifications:A Google IT Support Certificate is highly desirable, as is experience with...