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Event Planning Coordinator

2 months ago

Oakland, United States Kissel Uptown Oakland, in the Unbound Collection by Hyatt Full time

Company Description

Kissel Uptown Oakland, part of the Unbound Collection by Hyatt, is a luxury hotel located in Oakland, CA that showcases the city's best with a nostalgic vibe. The hotel features bold decor, diverse culinary options, and glamorous event venues, offering a sophisticated stay in 168 rooms and suites. With over 9,000 SqFt of meeting and event space across four venues, Kissel is unmistakably Oakland, centrally located in the vibrant Uptown area.


Role Description

This is a full-time Event Planning Coordinator position based in Oakland, CA. The Event Planning Coordinator will play a crucial role in the planning and execution of various events at the hotel. Their responsibilities will include coordinating with stakeholders, providing exceptional customer service, managing event logistics, and supporting sales efforts. They will work closely with clients to understand their needs and ensure that all event details, including menus, setup, sleeping rooms, and potential upsells, are addressed. Additionally, the Event Planning Coordinator will handle administrative tasks related to guest and hotel communications, as well as assist the Director of Catering Sales & Events and Sales Manager(s) with selling and coordinating small events or upselling.


Essential Skills:

  • Event Planning & Management: Proven experience in planning and executing various types of events.
  • Strong Communication: Excellent verbal and written communication skills to interact effectively with clients, vendors, and team members.
  • Exceptional Customer Service: Ability to provide outstanding customer service and build strong relationships with clients.
  • Sales Experience: Experience in selling event packages and upselling services to clients.
  • Organizational & Multitasking: Strong organizational skills to manage multiple projects and tasks simultaneously.
  • Detail-Oriented: Meticulous attention to detail to ensure flawless event execution.
  • Creative Problem Solver: Ability to think creatively and find solutions to challenges that may arise.
  • Hospitality Industry Knowledge: Understanding of the hospitality industry and its specific requirements for events.


Preferred Qualifications:

  • Bachelor's Degree: A Bachelor's degree in Hospitality Management or a related field.
  • Computer Proficiency: Proficiency in Windows operating systems and relevant software.
  • Communication Clarity: Ability to convey information and ideas clearly and concisely.
  • Decision-Making: Quick and accurate decision-making skills to evaluate and select appropriate courses of action.
  • Stress Management: Ability to work well under pressure and maintain composure in stressful situations.
  • Problem-Solving: Effective problem-solving skills to anticipate, prevent, identify, and resolve issues.
  • Financial Understanding: Basic understanding of financial information and data.
  • Event Technology: Familiarity with event technology tools and platforms.