Event Coordinator

1 week ago

Oakland, California, United States Oakstop Full time
About Oakstop

Oakstop is a social enterprise startup that utilizes commercial real estate as a platform for economic development and community empowerment. We provide workspace, meeting/event space, and creative space for entrepreneurs, artists, and communities of color.

Job Description

We are seeking an Event Manager to facilitate our various event needs across multiple event venues. The successful candidate will work closely with our Director of Event Services and Bookings Team to ensure the success of corporate and cultural events. The Event Manager will be responsible for managing a team of event support staff, preparing and executing each event/meeting as requested by the client, and providing exceptional customer service.

Responsibilities
  • Provide superior customer service to internal and external customers at all times
  • Allow guests access to the building via intercoms or direct greeting at the building entrance
  • Manage setup/reset/clean-up for each event/meeting per the confirmed agreements
  • Engage guests to answer any questions or concerns
  • Conduct walkthroughs of event logistics and venue, including finishing touches and day-of planning
  • Regularly check on guests to ensure their comfort and satisfaction
  • Solve logistical, technical, and/or resource issues that may occur
  • Improve internal communication by documenting night/weekend activity for daytime staff
  • Conduct meetings for all event staff and manage activities on the day of the event
  • Anticipate client needs to increase productivity and production quality of Oakstop events
  • Ensure Event Agreement Terms and policies and procedures are being followed
  • Monitor the building and rental space(s) to uphold Oakstop's security and safety standards
  • Conduct deposit refund assessments, noting condition, damages, overages after each event
Requirements
  • 3+ years of proven experience working as an Event Sales Manager, Events Coordinator, or Event Production Manager
  • 3+ years of proven experience managing and motivating staff
  • Deep knowledge of event production and management
  • Understanding of quality standards for corporate events, cultural events, and personal events
  • Knowledge of performance management and evaluation practices
  • Understanding of a broad range of audio/visual equipment, inclusive of troubleshooting ability
  • Proficient in Google Workspace, Asana, and knowledge of Tripleseat is a plus
  • Outstanding written and verbal communication skills
  • Excellent organizational and leadership skills
  • Superior critical thinking, attention to detail, and decision-making skills
What We Offer
  • Medical/Dental/Vision insurance
  • Generous Vacation and Holiday policy
  • 50% Employee Discount on Meeting/Event Space
  • Fun community events, concerts, art exhibits, and team building activities
About the Ideal Candidate
  • Relationship with Oakland and the Oakland community
  • Background in arts, digital media, or other creative professions
  • Fluent in multiple languages
  • Experience with music, theater, or performance environments
  • Experience with social enterprises and small startups
  • Experience with standard sales software, including Liquidspace, Tripleseat, and Peerspace

Oakstop is committed to our community and hires accordingly. We welcome applicants from all backgrounds.

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