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Assistant Property Manager

4 weeks ago

Houston, United States Brennan Investment Group Full time

Brennan Investment Group (BIG), a privately held industrial real estate investment firm which acquires, develops, and operates industrial properties in select major metropolitan markets throughout the United States is seeking an Assistant Property Manager The Assistant Property Manager is responsible for contributing to the overall operation and financial success of assigned properties in the Texas industrial market in accordance with company policies, procedures, and standards, ensuring that service delivery meets company performance and quality standards. Properties are located primarily in Houston, and secondarily in Austin, San Antonio and Dallas, and the location and number of properties is subject to change. The Assistant Property Manager reports to the Acquisitions/Asset Manager, with dotted-line relationship to the region’s Managing Principal.


Responsibilities:

  • Develop and maintain positive relationships with all customers and vendors. Be proactive and responsive to customers’ needs and requests.
  • Responsible for the property revenues and expenses and uses sound financial measures to ensure that the budget and financial goals are met.
  • Ensure customers are current in receivables and lease responsibilities.
  • Perform and/or monitor collections and coordinate default proceedings.
  • Contact vendors and coordinate the completion of work when maintenance requests are received.
  • Assist in the creation and implementation of operating and capital budgets.
  • Establish and administer estimated/actual recoveries.
  • Coordinate operating expense reconciliations with the accounting department; must be knowledgeable of lease provisions.
  • Coordinate real estate tax review process for properties; communicate tax issues to senior management.
  • Coordinate insurance requirements for properties and associated vendor/supplies.
  • Coordinate AP/AR invoicing process for portfolio.
  • Support Managing Principal in achieving occupancy goals by offering superior customer service and relationship management to achieve high tenant retention levels by ensuring vacancies/marketable spaces are up to Brennan Investment Group standards.
  • Investigate all complaints, disturbances and violations and resolve the issues.
  • Ensure compliance with property management policies and procedures, codes, regulations and governmental agency directives. Maintain compliance by ensuring all property records are maintained in accordance with all legal requirements and Company policies and/or practices.
  • Coordinate environmental programs for assigned properties.
  • Coordinate the annual Customer Survey for assigned properties.
  • Coordinate the lease administration process by ensuring timely updates of any lease changes for assigned properties.
  • Coordinate customer move-ins and move-outs process for assigned properties in a timely and coordinated manner including the preparation of commencement letters, orienting new customers to property management office staff, services and procedures, meeting and coordinating with vendors, arranging for building access, and ensuring compliance with insurance requirements.
  • Follow established Company and legal requirements related to the default proceedings and eviction process.
  • Conduct routine site inspections to ensure that the physical aspects of the properties meet established standards regarding the grounds, curb appeal, risk management/safety requirements (OSHA), cleanliness, and general appearance, and implement corrective measures as necessary.
  • Solicit bids from contractors for work performed and award contracts after securing required approvals. Oversee contractors, vendors, and other service providers including proper documentation and monitoring of vendor performance to assure full compliance with standards established within the service agreement.
  • In conjunction with other departments, plan, schedule, and coordinate general maintenance, major repairs, and capital improvement projects.
  • Bid, award and oversee customer improvements and building improvements.
  • Act as a liaison between customer and construction management and participate in punch list walk-through and follow-up, coordinate finish selections.
  • Partner with other departments to resolve property management issues.
  • Assimilate and analyze information pertaining to market and economic conditions.
  • Other duties, as assigned.


Qualifications:

  • Bachelor’s Degree from a four-year college or university.
  • 1-3 years property management experience required.
  • Must have work experience within industrial/commercial real estate.
  • Must be able to consistently maintain a professional demeanor.
  • Ability to provide superior internal and external customer service, strong diplomacy and crisis diffusion skills.
  • Must be able to multi-task, prioritize and work with minimal supervision, have strong attention to detail and excellent time management skills to ensure all established deadlines are met.
  • Demonstrated ability in verbal and written communication skills. Skilled in the use of the internet, spreadsheets, relational databases, and word processing software. Ability to process computer data and to format and generate reports. Ability to create, compose, and edit written materials.
  • Proficient working knowledge of Microsoft Office suite (e.g., Word, Excel, PowerPoint, Outlook)
  • Good mathematical and analytical skills.
  • Good working knowledge of property management accounting software.
  • Requires a valid driver’s license and the ability to travel to multiple properties.
  • As business dictates, able to work extended/flexible hours (e.g., nights/weekends/on-call).
  • MRI software experience preferred
  • Membership/activity in one or more professional real estate-based organizations preferred (BOMA, IREM, etc.).


Qualified candidates may submit resumes or inquiries to careers@brennanllc.com for further consideration.