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Property Management Assistant

2 months ago

Houston, Texas, United States Moody Rambin Full time
Job Overview

OBJECTIVE:
To assist the department and Moody Rambin in maintaining a portfolio of highly satisfied clients while contributing as a key member of a high-performing team.


CORE VALUES:
The employee will embody the company's core values at all times:

  • Integrity & Honesty
  • Excellence
  • Responsibility
  • Respect

ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:

  • Leadership capabilities
  • Strong interpersonal skills – fosters and maintains effective relationships
  • Proactive and enthusiastic when engaging with clients, team members, tenants, and others
  • Exceptional communication skills (both verbal and written) with the ability to present confidently
  • Capacity to maintain a broad perspective while paying attention to details
  • Ability to work autonomously, manage time efficiently, prioritize tasks, and delegate responsibilities
  • Understanding of mathematical principles and real estate financial management
  • Consistent ability to make sound, logical decisions
  • Proficient in multitasking while remaining organized
  • Capability to mentor and develop staff while overseeing a team
  • Proficient in computer applications including Microsoft Office (Word, Excel, Outlook); various web browsers; accounting and budgeting software (MRI preferred); and IMPAK
  • Familiarity with financial principles related to property management
  • Basic understanding of the operational aspects of commercial office properties
  • A willingness to learn and grow within the property management sector

KEY PERFORMANCE INDICATORS:

  • Uphold the Vision, Mission, and Core Values of Moody Rambin Interests
  • Provide comprehensive support to the property manager and team in all areas
  • Establish effective relationships with owners, team members, tenants, vendors, and related parties
  • Facilitate the development and training of direct reports to enhance their skills
  • Ensure that Moody Rambin's responsibilities for managing, operating, and maintaining each asset, as outlined in the Property Management Agreement and standard operating procedures, are executed with excellence in daily operations.

QUALIFICATIONS, EDUCATION, AND EXPERIENCE:

  • A valid driver's license is mandatory
  • A bachelor's degree in Business Administration, Real Estate, Finance, or a related discipline is preferred
  • Real Estate Sales License as mandated by the State of Texas - preferred
  • Approximately 5 years of experience in Property Management (Office) is preferred
  • Approximately 3 years of experience in the current role
  • Ongoing education will be required

PRIMARY RESPONSIBILITIES:

  • Assist in supervising the property team, including administrative, engineering, housekeeping, security, and other staff under the property manager's guidance
  • Participate in construction meetings with the property manager and provide assistance as needed
  • Coordinate team activities and collaborate with individuals to ensure expectations are met
  • Offer additional training as necessary
  • Process invoices promptly, ensuring appropriate approvals and timely distribution to accounting
  • Respond to all phone calls and emails professionally and promptly
  • Collect rents in a timely manner and implement applicable collection efforts
  • Prepare monthly management reports, including vacancy reports, tenant activity reports, budget variance reports, and income and expense reports
  • Conduct regular physical inspections of the buildings to assess the performance of building personnel
  • Engage with tenants frequently to gather feedback and ensure operational standards are upheld
  • Solicit vendor bids, prepare comparisons, and make recommendations to the property manager while ensuring compliance with contracts
  • Obtain necessary approvals for ongoing management agreements and service contracts
  • Maintain a working knowledge of lease agreements and document administration
  • Assist in preparing annual and long-term budgets, including necessary capital expenditures for the property
  • Report any emergencies or significant issues affecting the investment to the Supervisor immediately
  • Perform other essential management functions as requested by the Supervisor

This job description is intended to provide essential information for understanding the scope of the position and the general nature of work performed by employees in this role. It is not intended to be an exhaustive list of qualifications, skills, duties, responsibilities, or working conditions associated with the position.


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