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Assistant Operations Officer

3 months ago

Irvine, United States AtWork Personnel Full time

Job Summary: We are looking for an experienced Assistant Operations Officer with a strong background in branch operations and supervisory roles. The ideal candidate will have expertise in teller operations, new accounts, wire transfers, and reporting, and will help ensure satisfactory branch audits and operational excellence.

Key Responsibilities:

  • Branch Operations Management:
  • Oversee daily branch operations, ensuring efficiency and compliance.
  • Manage teller operations and new account openings.
  • Supervisory Duties:
  • Lead and guide branch staff, conducting performance evaluations and training.
  • Assist in recruiting and onboarding new employees.
  • Wire Transfers and Reporting:
  • Oversee wire transfer processing and prepare operational reports.
  • Monitor and reconcile branch financial reports.
  • Audit and Compliance:
  • Prepare for audits, ensuring compliance with policies and regulations.
  • Address audit findings and implement corrective actions.
  • Customer Service:
  • Resolve customer inquiries and issues.
  • Promote a customer-centric culture within the branch.

Qualifications:

  • Bachelor’s degree in Business Administration, Finance, or related field preferred.
  • Minimum 5 years of banking operations experience, with 2 years in a supervisory role.
  • Knowledge of teller operations, new account management, wire transfers, and reporting.
  • Ability to manage branch operations and achieve satisfactory audit results.
  • Strong leadership, organizational, and problem-solving skills.
  • Proficiency in banking software and Microsoft Office Suite.
  • Understanding of banking regulations and compliance requirements.