Customer Experience Representative

4 weeks ago


Merrillville, United States TRADEBE Full time

The Opportunity


As a Customer Experience Representative with Tradebe, you will work closely with the Sales team to provide quality customer service to all of Tradebe’s internal and external customers.



Key Job Responsibilities


  • Effectively utilize, coordinate, and cultivate strong relationships with Sales, Approvals, and Operations to ensure the delivery of high-quality and timely service to customers
  • Act as a point-of-contact and interface between customers/prospects, sales, and facilities
  • Review profiles and manifests to ensure compliance with DOT and RCRA regulations
  • Generate and submit waste profiles for approval
  • Provide quotes for potential waste streams
  • Submit new customer contract pricing to the pricing team and update prices for current customers as necessary
  • Coordinate with the transportation team to schedule and confirm appointments for customer pickups and delivery



Qualifications


  • Bachelor’s degree in Communications, Business Administration, Environmental Science or related field is preferred
  • Strong skillset in professional communication, collaboration, and organization
  • Excellent analytical, organizational, and problem-solving skills
  • Friendly demeanor and a service-oriented approach
  • Demonstrated problem-solving abilities, particularly in a fast-paced environment
  • Proven proficiency in multitasking while maintaining excellent attention to detail
  • Ability to read, understand, and apply common operational documents, SOPs, and waste manifests
  • Knowledge of RCRA and previous waste profiling experience is highly preferred



We offer


  • Competitive pay and benefits
  • Student loan repayment assistance
  • Generous vacation and sick plans
  • Medical (including telehealth), dental and vision
  • 401k Retirement match
  • Flexible spending accounts (FSA)
  • Health savings accounts (HSA)
  • Agency paid, basic life and AD&D insurance
  • Career ladders, professional development, and promotion opportunities
  • Leadership opportunities
  • Great work environment and culture
  • And MORE



  • Merrillville, United States Tradebe Full time

    The Opportunity As a Customer Experience Representative at Tradebe, you will play a pivotal role in driving customer satisfaction. Working in close collaboration with the Sales team, you will be the primary point of contact for external customers, ensuring their needs are met with exceptional service and professionalism. Your role will be integral in...


  • Merrillville, United States TRADEBE Full time

    The OpportunityAs a Customer Experience Representative at Tradebe, you will play a pivotal role in driving customer satisfaction. Working in close collaboration with the Sales team, you will be the primary point of contact for external customers, ensuring their needs are met with exceptional service and professionalism. Your role will be integral in...


  • Merrillville, Indiana, United States Peoples Bank Full time

    Job DescriptionJob Title: Customer Solutions Center DirectorCompany: Peoples BankAbout the Role:The Customer Solutions Center Director will lead and manage a team of customer service representatives within a contact center environment that supports digital banking, treasury management, and general banking inquiries. This position is responsible for...


  • merrillville, United States TRADEBE Full time

    The OpportunityAs a Technical Customer Experience Representative with Tradebe, you will be a technical advisor for both internal and external customers, addressing inquiries and providing expert guidance on hazardous waste management. To be successful in this role you must leverage and strengthen relationships across internal departments to deliver...


  • Merrillville, United States TRADEBE Full time

    The OpportunityAs a Technical Customer Experience Representative with Tradebe, you will be a technical advisor for both internal and external customers, addressing inquiries and providing expert guidance on hazardous waste management. To be successful in this role you must leverage and strengthen relationships across internal departments to deliver...


  • Merrillville, Indiana, United States Fifth Third Full time

    Transform Customer Experiences We're seeking a skilled professional to join our team at Fifth Third Bank. As a Customer Service Representative, you'll play a critical role in delivering exceptional customer experiences and driving business growth. Key Responsibilities: Customer Experience: Deepen relationships with customers by actively listening to their...


  • Merrillville, Indiana, United States Fifth Third Full time

    Transform Customer Experiences We're seeking a skilled professional to join our team at Fifth Third Bank. As a Customer Service Representative, you'll play a critical role in delivering exceptional customer experiences and driving business growth. Key Responsibilities: Customer Experience: Deepen relationships with customers by actively listening to their...


  • Merrillville, United States Albanese Candy Full time

    DescriptionUNDERSTANDING The Customer Service Representative will ensure excellent service standards, respond quickly and accurately to customer inquiries. Must be able to manage conflict in a professional manner, both verbally (in-person and phone) and written (email). Resolve any concerns or problems that our customers might face with accuracy and...


  • Merrillville, United States Albanese Candy Full time

    DescriptionUNDERSTANDING The Customer Service Representative will ensure excellent service standards, respond quickly and accurately to customer inquiries. Must be able to manage conflict in a professional manner, both verbally (in-person and phone) and written (email). Resolve any concerns or problems that our customers might face with accuracy and...


  • Merrillville, Indiana, United States Peoples Bancorp (OH) Full time

    Exciting Opportunity for a Part-time Banking Associate IPosition OverviewAs a Part-time Banking Associate I, you will deliver prompt, efficient, and courteous service to ensure an Outstanding Customer Experience for all clients and team members. You will recognize customer needs and recommend suitable Bank products and services. It is essential to perform...


  • Merrillville, Indiana, United States H&M Group Full time

    Company OverviewImmediate HiringAt H&M, we embrace individuality and encourage personal growth while making a meaningful impact. From day one, you will take on new challenges, acquire lifelong skills, meet diverse individuals who make you feel at home, and begin to realize your aspirations. By embodying our Values daily and being your true self, you...


  • Merrillville, Indiana, United States H&M Group Full time

    Company OverviewImmediate HiringAt H&M, we encourage individuality and foster growth while making a positive impact. From day one, you will embrace new challenges, acquire lifelong skills, and connect with diverse individuals who create a welcoming atmosphere. By embodying our core Values and being true to yourself, you play a crucial role in transforming...


  • Merrillville, Indiana, United States Methodist Hospitals Full time

    Job SummaryWe are seeking a highly skilled Patient Service Representative III - Customer Service to join our team at Methodist Hospitals. This individual will be responsible for providing exceptional customer service to patients, third-party payors, and physicians, while ensuring accurate and timely processing of patient accounts.Key ResponsibilitiesCustomer...


  • Merrillville, Indiana, United States American Sale Full time

    Position: Retail Sales Associate (Part-Time)Location: MerrillvilleJoin us at American Sale and help us create memorable experiences as a Retail Sales Associate. We are currently seeking enthusiastic individuals to fill part-time positions. Compensation starts at $9-$11/hour, with the potential for increased hours during peak seasons.Key...


  • Merrillville, United States Ursitti Enterprises LLC Full time

    Job DescriptionJob DescriptionDuties include:Confer with customers by telephone or in person in order to provide information about products and services, take orders or cancel accounts, and obtain details of complaints.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions...


  • Merrillville, Indiana, United States Methodist Hospitals Full time

    Job SummaryWe are seeking a highly skilled Patient Service Representative III - Customer Service to join our team at Methodist Hospitals. This individual will be responsible for providing exceptional customer service to patients, third-party payors, and physicians, while ensuring accurate and timely processing of patient accounts.Key ResponsibilitiesAccount...


  • Merrillville, Indiana, United States TJX Companies Full time

    About the RoleWe are seeking a Seasonal Part-time Retail Associate to join our team at TJ Maxx. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a visually appealing store environment, and supporting the sales process.Key ResponsibilitiesProvide excellent customer service, responding to...


  • Merrillville, Indiana, United States Albanese Candy Full time

    CAREER OPPORTUNITY AS A RETAIL SALES ASSOCIATEAs a Retail Sales Associate, you will serve as an essential ambassador for our brand. Your positive demeanor and dedication to providing exceptional customer service will shine in our lively retail environment. Engaging with a wide array of customers, from children to the elderly, presents a unique opportunity to...


  • Merrillville, Indiana, United States Luke Family of Brands Full time

    Position Overview:We are seeking a motivated **Retail Sales Representative** to become a vital part of our team at Luke Family of Brands. In this position, you will be tasked with promoting our store operations positively, ensuring a high level of customer satisfaction and operational effectiveness. The Sales Representative will report to the designated...


  • Merrillville, Indiana, United States Peoples Bank Full time

    Job DescriptionJob Title: Customer Solutions Center DirectorCompany: Peoples BankAbout the Role:The Customer Solutions Center Director will lead and manage a team of customer service representatives within a contact center environment that supports digital banking, treasury management, and general banking inquiries. This position is responsible for...