Customer Service Representative

4 months ago


Merrillville, United States Ursitti Enterprises LLC Full time
Job DescriptionJob Description

Duties include:

  • Confer with customers by telephone or in person in order to provide information about products and services, take orders or cancel accounts, and obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
  • Check to insure that appropriate changes were made to resolve customers problems.
  • Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Qualifications/Requirements:

Excellent Written and Verbal Communication Skills

Strong Analysis and Judgment Skills

Work Well in a Team Environment




  • Merrillville, Indiana, United States Domino's Pizza LLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesRespond...


  • Merrillville, Indiana, United States TruGreen Full time

    About TruGreenWe are a leading lawn care company dedicated to providing exceptional services to our customers. Our team is committed to delivering high-quality results and exceeding customer expectations.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible...


  • Merrillville, Indiana, United States Golden Corral Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to provide exceptional guest experiences at Golden Corral. As a key member of our front-of-house team, you will be responsible for creating lasting impressions on our guests from the moment they enter our restaurant.Key Responsibilities:Guest Service: Greet guests warmly, offer...


  • Merrillville, Indiana, United States Kowalis Lexus of Merriville Full time

    {"title": "Customer Service Representative", "content": "Join Our Team at Kowalis Lexus of MerrivilleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Kowalis Lexus of Merriville. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, handling...


  • Merrillville, Indiana, United States Golden Corral Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and friendly Customer Service Representative to join our team at Golden Corral. As a Customer Service Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a...


  • Merrillville, United States U-Haul Full time

    Location: 1650 W 81st Ave, Merrillville, Indiana 46410 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...


  • Merrillville, Indiana, United States TruGreen Limited Partnership Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through phone, email, and chat interactions.Key ResponsibilitiesProvide timely and effective resolution to...


  • Merrillville, Indiana, United States TruGreen Limited Partnership Full time

    About the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through phone and email interactions.Key Responsibilities:Provide timely and effective resolution to...


  • Merrillville, Indiana, United States Mike Anderson Chevrolet of Merrillville Full time

    **Grow Your Career with Mike Anderson Chevrolet of Merrillville**As a Customer Service Representative, you will play a vital role in our team's success. We are a General Motors Dealer of the Year location, and we are looking for a talented individual to join our winning team.**Our Team Offers:**A competitive compensation plan, including paid training and...


  • Merrillville, United States Albanese Candy Full time

    DescriptionUNDERSTANDING The Customer Service Representative will ensure excellent service standards, respond quickly and accurately to customer inquiries. Must be able to manage conflict in a professional manner, both verbally (in-person and phone) and written (email). Resolve any concerns or problems that our customers might face with accuracy and...


  • Merrillville, United States Albanese Candy Full time

    DescriptionUNDERSTANDING The Customer Service Representative will ensure excellent service standards, respond quickly and accurately to customer inquiries. Must be able to manage conflict in a professional manner, both verbally (in-person and phone) and written (email). Resolve any concerns or problems that our customers might face with accuracy and...


  • Merrillville, Indiana, United States Fifth Third Full time

    Transform Customer Experiences We're seeking a skilled professional to join our team at Fifth Third Bank. As a Customer Service Representative, you'll play a critical role in delivering exceptional customer experiences and driving business growth. Key Responsibilities: Customer Experience: Deepen relationships with customers by actively listening to their...


  • Merrillville, Indiana, United States Fifth Third Full time

    Transform Customer Experiences We're seeking a skilled professional to join our team at Fifth Third Bank. As a Customer Service Representative, you'll play a critical role in delivering exceptional customer experiences and driving business growth. Key Responsibilities: Customer Experience: Deepen relationships with customers by actively listening to their...


  • Merrillville, Indiana, United States Golden Corral Full time

    Job SummaryWe are seeking a friendly and energetic Customer Service Representative to join our team at Golden Corral. As a key member of our front-of-house staff, you will be responsible for providing exceptional guest service, ensuring a positive dining experience, and maintaining a clean and welcoming environment.Key ResponsibilitiesGuest Service:Greet...


  • Merrillville, Indiana, United States Peoples Bancorp (OH) Full time

    Exciting Opportunity for a Part-time Banking Associate IPosition OverviewAs a Part-time Banking Associate I, you will deliver prompt, efficient, and courteous service to ensure an Outstanding Customer Experience for all clients and team members. You will recognize customer needs and recommend suitable Bank products and services. It is essential to perform...


  • Merrillville, United States Community Choice Financial Family of Brands Full time

    Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base. Our customers are on the go and put their trust in us to provide quick and reliable financial solutions. Your precise cash handling, attention to detail, and ability to engage professionally with customers and...


  • Merrillville, Indiana, United States Albanese Candy Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Account Specialist at Albanese Candy. As a key member of our customer service team, you will play a vital role in ensuring exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Liaison: Act as a primary point of...


  • Merrillville, Indiana, United States Crew Carwash Full time

    About Crew CarwashCrew Carwash is a dynamic and inclusive workplace that values its employees and customers alike. As a Customer Service Team Member, you will be part of a team that is passionate about delivering exceptional customer experiences.What We OfferOrganizationally Healthy CultureFlexible SchedulesFREE CarwashesFantastic Tuition...


  • Merrillville, Indiana, United States Walmart Full time

    Job OverviewAs a Front End Service Team Associate at Walmart, you will play a vital role in ensuring a seamless customer experience. Your primary responsibilities will include:Providing exceptional customer service, ensuring that every customer leaves the store satisfied.Processing returns and refunds in a timely and efficient manner.Handling financial...


  • Merrillville, Indiana, United States TruGreen Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for delivering exceptional service to our customers, resolving issues, and providing solutions to meet their needs.Key ResponsibilitiesProvide timely and...