Infrastructure Manager
1 month ago
IT Systems Team Manager
Your Role in Our Success: As the IT Systems Team Manager, you will lead the Systems Team, overseeing all systems, servers, cloud, and related platform infrastructure. You will guide day-to-day operations, resolve system issues, and drive strategic initiatives.
Key Responsibilities:
- Team Leadership: Manage a team of systems engineers, administrators, and specialists, providing daily guidance, setting priorities, and handling PTO requests.
- Infrastructure Performance: Ensure optimal system performance across data centers and cloud infrastructure, addressing current gaps in monitoring and process management.
- Disaster Recovery: Oversee and refine disaster recovery and business continuity processes, with a focus on annual testing, improving asset management, and adapting as the company moves to Azure.
- Project Execution: Execute technology roadmaps and strategic plans in collaboration with leadership, focusing on a 2-5 year horizon.
- System Operations: Oversee the acquisition, installation, performance, and security of servers and cloud infrastructure, including platforms like Azure, Windows Server, Active Directory, M365, Exchange, Citrix, and SharePoint.
- Issue Resolution: Provide guidance and support to resolve technical issues as they arise, ensuring the team can manage workloads from multiple angles.
Who You Are:
- Experience: 5+ years in IT infrastructure and cloud technologies, including Azure, Windows Server, M365, Exchange, SQL Server, Commvault, Citrix, and data center hardware. Minimum 3 years managing a team of IT professionals.
- Leadership: Strong leadership skills, with a focus on developing a positive team culture. Able to guide team members, have difficult conversations, and drive projects to completion.
- Technical Expertise: Able to "talk the talk" with the team on technologies like Exchange, Citrix, and M365, ensuring systems are properly supported and maintained.
- Soft Skills: Empathetic leader who balances technical and interpersonal skills, fostering a positive, non-heroic team environment.
- Disaster Recovery: Proven expertise in developing, testing, and improving disaster recovery and business continuity plans, including replication processes.
- Education: Bachelor’s degree in Information Technology (preferred).
Why Join Us:
- Excellent benefits package
- Stability in a growing industry
- Significant investment in IT and infrastructure, including ERP financial systems, data analytics, and more
Work Location:
- Onsite on Tuesday and Wednesday, with flexibility for remote work on other days.
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