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Sales/Office Admin

2 months ago

Brookfield, United States LJ Design & Manufacturing Full time

Laacke & Joys is a leading manufacturer of custom sewn products for industrial and medical applications, as well as heavy duty office chairs for 24/7 use. For more than 180 years, our customers have trusted Laacke & Joys because we understand our industry better than the rest.

We offer competitive pay and benefits, supported by a culture that encourages collaboration and innovation. You can look forward to an inclusive workplace where diverse talent can learn, grow, and succeed. Come join a team where you can be you.


Job Summary

The Sales/Office Admin will play a key role in providing communication and administrative support for our customers, sales team, and production staff.


Responsibilities

  • Acknowledge Customer POs. For reorders, compile historical customer information related to parts/portfolio for review, evaluation and requoting as appropriate by the Account Manager.
  • Enter Sales Orders and Invoice. As knowledge/understanding of the business grows, enter Parts, BOMs, MOMs and create Jobs.
  • Advocate for the customer. Work collaboratively with the Account Manager, Engineering, Purchasing, Production and Shipping to maximize the customer experience in terms of communication, quality and timeliness.
  • Assist Account Manager and Engineering in their new-product-development activities.
  • Facilitate the repair program for a proprietary customer product.
  • Other office duties as assigned, including but not limited to answering phones, opening mail, filing, etc. 


Requirements

  • 5+ years of relevant work, preferably in a manufacturing environment
  • Ability to organize priorities and work collaboratively
  • Disciplined attention to detail and process
  • Proficient communication skills - verbal, phone, and written
  • Proficient in Microsoft Office - Word, Excel, and Power Point