Product Development Specialist

1 month ago

Flowery Branch, United States Partners Professional Full time

We are seeking an exceptional Product Specialist to work out of our FLOWERY BRANCH, GA office. You will have to be able to travel to 7 states on or around the East Coast. Must have knowledge of heavy equipment, particularly land clearing equipment.


This is a DIRECT HIRE position


Please submit your resume to me directly for a faster response and include your salary requirements (wendy.dees@partnerspersonnel.com)


Job Responsibilities

The Product Specialist is an expert for the assigned products (construction and forestry) and is responsible for developing sales and marketing activities (demos, presentations, product education) and ensuring all product related information is communicated to the appropriate channels. Key performance objectives in order of priority include:

  • Drive product awareness and sales.
  • Acts as a resource of product information for the sales team, dealers and customers.
  • Monitors and reports products performance to ensure alignment with company priorities.
  • Develops business growth opportunities and lead implementation to meet company growth objectives.
  • Serves as the primary product expert to assist sales team, marketing team, customers and dealers with product, technical and/or application questions; generates enthusiasm among sales team, trains and coaches sales and marketing teams on becoming product experts. Trains service staff on product value and specifications.
  • Collaborates with the Product Manager by providing updates, reports, product specification changes.
  • Helps with the prospecting and sales processes to turn sales leads into opportunities; makes presentations and conducts demonstrations internally and externally. Helps making sales calls and closes deals as needed.
  • Fosters and promotes professional, ethical, and positive interactions with current and potential customers and the construction equipment community, through application of meticulous standards and attention to details.
  • Encourages and seeks opportunities for collaborative efforts.
  • Participates in trade shows as needed, and collaborates with industry influencers to enhance and share knowledge.
  • Serves as voice of customers - reporting productive and constructive information.


Operational Responsibilities

  • Coordinates, manages and executes strategies in all aspects of product life cycle management including product creation & development, information, and data pertaining to go-to-market processes. Establishes key performance measures associated with the product and with sales.
  • Build and implement the company's educational program for educational purposes internally and externally as well as any product training presentation.
  • Conducts competitive analysis and assists in developing strategies to drive product success including market position and product quality.
  • Provides feedback to management concerning product value, sustainability, and makes recommendations to introduce new products, make changes to existing items, or withdraw products from the market.
  • Collaborate to grow the data base with the sales department.

Organizational Responsibilities

  • Collaborates with marketing department to ensure that product information presented on the website and all other marketing material is current, accurate, and reflective of the company's standards and branding.
  • Generates enthusiasm and interest in new products by preparing presentations and conducting new product launches.

Territory: TN, NC, SC, GA, AL, MS, FL

Work Tools

  • Cell phone
  • Laptop
  • I-pad

Qualifications/Requirements

  • High School diploma and technical school diploma preferred
  • 3-5 years of experience in the heavy equipment industry
  • Comprehensive understanding of Hydraulic, Electrical, Mechanical and Diesel Systems and able to troubleshoot and problem solve effectively and efficiently
  • Advanced technical capabilities
  • Proficient in Microsoft, Outlook, Excel, Word, & PowerPoint
  • Excellent time management skills without daily supervision
  • Excellent negotiation and communication skills
  • Self-motivated and ability to provide prompt, efficient and timely service
  • Must be adaptable to a changing work environment, competing demands and able to deal with frequent change, delays or unexpected events and manage multiple projects simultaneously
  • Must have the ability to professionally deliver presentations both in the classroom and the field is required, and the ability to win over potentially hostile audiences
  • Must have the ability to communicate and work effectively with customers ranging from; laborers up to the CEO of the company as well as dealers from various cultures and backgrounds
  • Ability to work with the trade press and have a professional demeanor, both on and off camera.
  • Must have strong human relation and communication skills, both written and verbal in order to diffuse high pressure situations when instructing customers.
  • Must have superior heavy equipment operating skills on at least four key product families and demonstrate the ability to develop required skills on remaining product families as determined by FAE standards.



Travel: up to 60% annually


Benefits

  • Paid Medical, Dental, and Vision Insurance
  • Paid Life and Disability Insurance
  • 401K, 6% match
  • 2 weeks vacation, 3 personal days and 3 sick days per year
  • Paid Holidays
  • Paid Training

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