Current jobs related to Manager - Operations - Chattanooga, Tennessee - First Source LLC

  • Operations Manager

    3 weeks ago

    Chattanooga, Tennessee, United States Grifols Canada Therapeutics Inc Full time

    **Job Summary:**We are seeking an experienced Operations Manager to join our team at Grifols Canada Therapeutics Inc. As an Operations Manager, you will be responsible for overseeing the daily operations of our donor center, ensuring that all aspects of the center are running smoothly and efficiently.**Key Responsibilities:**Responsible for all aspects of...

  • Operations Manager

    2 weeks ago

    Chattanooga, Tennessee, United States Grifols Canada Therapeutics Inc Full time

    **Job Summary:**We are seeking an experienced Operations Manager to join our team at Grifols Canada Therapeutics Inc. as an Assistant Manager. The successful candidate will be responsible for overseeing all aspects of the donor center, including personnel management, training, and quality control.**Key Responsibilities:**Manage and coordinate the daily...

  • Operations Manager

    2 weeks ago

    Chattanooga, Tennessee, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Manager to lead our store team in delivering exceptional customer service and driving sales growth. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the store, including inventory management, visual merchandising, and team...

  • Operations Manager

    2 weeks ago

    Chattanooga, Tennessee, United States The Judge Group Full time

    Job DescriptionThe Judge Group is seeking a highly skilled Operations Manager to oversee the daily operations of a large food manufacturing company in the United States.Key Responsibilities:Coordinate and Supervise all production activities to ensure maximum operating efficiency and product quality.Develop and Implement strategies to improve plant...

  • Operations Manager

    1 week ago

    Chattanooga, Tennessee, United States Goodwill Industries of Chattanooga Full time

    About Goodwill Industries of ChattanoogaWe are a non-profit organization dedicated to helping people transform potential into opportunity. With 17 store locations and a service territory of 23 counties in two states, we provide a range of services to support our community.Job SummaryWe are seeking a skilled Shift Lead to join our team. As a Shift Lead, you...

  • Operations Manager

    2 weeks ago

    Chattanooga, Tennessee, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly skilled and experienced Store Leadership Position to lead our retail store team in delivering exceptional customer service and driving sales growth. As a key member of our store leadership team, you will be responsible for overseeing the day-to-day operations of the store, managing a team of sales associates, and ensuring...

  • Assistant Operations Manager

    3 weeks ago

    Chattanooga, Tennessee, United States Tennessee Oncology Full time

    Job DescriptionTennessee Oncology is seeking a highly skilled and experienced Assistant Operations Manager to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day operation of our clinics.Key Responsibilities:Leadership and Staff Oversight: Collaborate with the Operations Manager to provide...

  • Airport Operations Manager

    1 week ago

    Chattanooga, Tennessee, United States Atlas Air, Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Airport Operations Manager to join our team at Atlas Air, Inc. As a key member of our operations team, you will be responsible for ensuring the safe and efficient movement of aircraft and cargo.Key ResponsibilitiesOversee and manage all aspects of airport operations, including ground handling, cargo...

  • Restaurant Operations Manager

    2 weeks ago

    Chattanooga, Tennessee, United States OHM Concession Group LLC Full time

    Job SummaryWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at OHM Concession Group LLC. As a key member of our management team, you will be responsible for the overall success of our airport concessions, ensuring exceptional customer service, efficient operations, and profitable sales.Key...

  • Restaurant Operations Manager

    3 weeks ago

    Chattanooga, Tennessee, United States Wendy's Full time

    Restaurant Operations Manager - Wendy'sWe are seeking a highly skilled and motivated individual to lead our restaurant team and drive business success. As a Restaurant Operations Manager at Wendy's, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and maintaining high-quality food and...

  • Restaurant Operations Manager

    1 week ago

    Chattanooga, Tennessee, United States Rmsadvance Full time

    Restaurant Operations Manager OpportunityRmsadvance is seeking an experienced Restaurant Operations Manager to lead our Quick Service restaurant in Chattanooga, TN. As a key member of our team, you will be responsible for the overall success of the restaurant, including financial performance, staff management, and adherence to operating standards.Key...

  • Theatre Operations Manager

    2 weeks ago

    Chattanooga, Tennessee, United States Regmovies Full time

    Job SummaryWe are seeking a highly motivated and experienced Theatre Operations Manager to join our team at Regmovies. As an Assistant Manager, you will play a key role in leading and coaching our team to provide exceptional customer experiences, while maintaining the highest standards of theatre operations.Key ResponsibilitiesAssist the General Manager in...

  • IT Support Specialist in Sterling, Virginia

    4 weeks ago

    Chattanooga, Tennessee, United States Virtual Service Operations Full time

    Position Overview:We are seeking a dedicated IT Support Specialist to join our team in Sterling, Virginia. This role is ideal for individuals eager to advance their careers in the IT sector.Role Responsibilities:As an IT Support Specialist, you will play a crucial role in maintaining our client's desktop environments. Your responsibilities will...

  • Regional Operations Manager

    3 weeks ago

    Chattanooga, Tennessee, United States Goodwin Enterprise, LLC Full time

    About Us:Goodwin Enterprise, LLC is a network of dedicated McDonald's Owner Operators who prioritize our workforce, recognizing that our employees are the cornerstone of our success. We are committed to fostering a supportive and rewarding work environment.Position Overview:We are currently seeking a full-time Regional Operations Manager (also known as Area...

  • Warehouse Operations Manager

    3 weeks ago

    Chattanooga, Tennessee, United States Goodwill Industries of Chattanooga Full time

    About the RoleWe are seeking a highly motivated and organized Shift Leader to join our Warehouse and Post Retail team at Goodwill Industries of Chattanooga. As a Shift Leader, you will play a critical role in ensuring the smooth operation of our warehouse and retail operations.Key ResponsibilitiesOversee daily warehouse operations, including receiving,...

  • Automotive Operations Manager

    3 weeks ago

    Chattanooga, Tennessee, United States Onin Full time

    Job OverviewSummary:Accountable for the comprehensive management of our automotive facility, ensuring optimal efficiency, productivity, and adherence to safety protocols.This position demands a dynamic leader with substantial expertise in facility management and a robust background in the automotive sector, particularly in logistics.The successful candidate...

  • Warehouse Operations Manager

    2 weeks ago

    Chattanooga, Tennessee, United States Hudson Group Full time

    Job Summary:Hudson Group is seeking a highly skilled Warehouse Operations Manager to oversee the daily activities of our warehouse team. As a key member of our operations team, you will be responsible for ensuring the efficient receipt, storage, and distribution of merchandise to our stores.Key Responsibilities:Warehouse Operations: Supervise the receipt,...

  • Operations Manager

    3 weeks ago

    Chattanooga, Tennessee, United States ABM Industries Full time

    Job SummaryThe Senior Field Operations Manager is a key leadership role within ABM Industries, responsible for overseeing the day-to-day operations of client facilities and personnel. This position requires a strong focus on delivering high-quality service, ensuring compliance with safety, quality, and regulatory standards, and driving business growth.Key...

  • Regional Operations Manager

    4 weeks ago

    Chattanooga, Tennessee, United States Raytheon Technologies Full time

    Position Overview: As a pivotal member of our team, the Regional Operations Manager will play a crucial role in overseeing a global data management initiative. This position is essential for fostering collaboration among personnel, processes, and technology to enhance organizational learning and synergy.Key Responsibilities:- Act as a liaison to coordinate...

  • Warehouse Operations Manager

    2 weeks ago

    Chattanooga, Tennessee, United States KENCO Full time

    Job SummaryWe are seeking a highly skilled and experienced Warehouse Lead to join our team at KENCO. As a key member of our operations team, you will be responsible for leading warehouse operations, ensuring efficient workflow and accurate inventory management.Key Responsibilities:Lead Warehouse Operations: Oversee the daily activities of the warehouse team,...

Manager - Operations

3 months ago

Chattanooga, Tennessee, United States First Source LLC Full time

About Firstsource

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.

We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India, and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.

Our clientele includes Fortune 500 and FTSE 100 companies.

Job Summary

The Operations Manager manages 9-30 team members and Team Leaders varied over multiple lines of businesses.

Roles & Responsibilities

  • Manage daily staffing and workflow and ensure adherence to department quantity and quality standards.
  • Proactively identify service delivery failures and escalate issue/impact to appropriate business owners
  • Meet regularly with individual team members; coach them to meet and exceed their goals. Utilize reporting and direct observation to keep them abreast of their performance towards those goals.
  • Provide performance analysis to implement action plan strategies to improve overall performance
  • Be a resource for policy, procedure, and human resources questions/issues.
  • Participate in monthly quality monitoring; collaborate with related Operations depts. on suggested improvements.
  • Help shape future of service.
  • Take on projects as necessary
  • Must be flexible
  • Provide performance updates to Directors
  • Monitors relationship with client and actively seeks to add value the relationship
  • Provides recommendations for hiring and firing and conducts performance reviews
  • Develops operating goals and objectives for all departments that support the service center goals and objectives.
  • Create and maintain Standard Operating Procedures in support of the client
  • Monitors service and revenue and makes recommendations for cost effective operations of Customer Service
  • Ensure daily Line adherence goals are met
  • Participate in capacity planning meetings
  • Responsible for motivation of all staff
  • Analysis and reporting
  • Partner closely with clients
  • Will need to adhere to and meet client SOW requirements

Required Qualifications

  • Minimum 3 years of experience in a management role (manufacturing, production, ormailroom environment preferred).
  • Medical Insurance operations is a plus
  • Client management is a plus
  • BA/BS or equivalent. Master's degree preferred
  • Multi-tasking skills required to assist the customer and work in the computer systems in a timely and efficient manner
  • Superior interpersonal and leadership skills; proven ability to develop and motivate employees to meet and exceed performance standards.
  • Strong understand of SL and staffing management
  • Excellent written and verbal communications skills.
  • Energetic; able to work with others in a fast-paced, team environment and to interact effectively with all levels of management.
  • Able to work constructively under stress and pressure and perform tasks efficiently.
  • Possess strong and analytical PC skills using Microsoft Office.
  • Ability to adapt to an ever-changing environment
  • Ability to embrace workload flexibility to meet the fluctuating demands of the client
  • Knowledge and understanding of Company Financial reports
  • Knowledge of contract and agreements
  • Knowledge of performance evaluation procedures
  • Knowledge of budgeting cost estimating, and fiscal management principles and procedures.
  • Ability to build cohesive teams
  • Work hours include some Saturdays

We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.