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Operations Manager

2 months ago


Chattanooga, Tennessee, United States Grifols Canada Therapeutics Inc Full time

**Job Summary:**

We are seeking an experienced Operations Manager to join our team at Grifols Canada Therapeutics Inc. As an Operations Manager, you will be responsible for overseeing the daily operations of our donor center, ensuring that all aspects of the center are running smoothly and efficiently.

**Key Responsibilities:**

  • Responsible for all aspects of the donor center when the Center Manager is not present.
  • Creates an organizational environment that stimulates morale and productivity of the workforce and its leadership.
  • Collaborates with Training and Quality staff to ensure that training and quality goals are met.
  • Coaches and leads through effective feedback to employees through the Operations Supervisor(s).
  • Monitors and evaluates operations, working with the Center Manager to develop action plans to maximize center efficiency and supervising the implementation of improvements.
  • Responsible for all personnel functions, including hiring, assignment, and direction of work, development and training, disciplinary actions, and termination, and the maintenance of all personnel records.
  • Directs the training activities of production employees through the Training Coordinator.
  • Reviews and approves employee schedules to accommodate donor cycles.
  • Determines the adequacy and adjusts inventory levels of all goods and supplies necessary for the operation of the donor center, compiling and submitting orders to vendors to meet determined inventory levels.
  • Ensures center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order.
  • Responsible for freezer management, including overseeing plasma shipments and equipment failures, and answering all freezer alarms and dealing with them appropriately.
  • Constructs and submits timely and accurate reports on a daily/weekly/monthly or as required basis.
  • Develops and implements active donor recruitment advertising campaigns to improve production levels.
  • Maintains thorough familiarity and ensures compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).
  • Directs key personnel in donor selection, plasma collection, and all manufacturing records to maintain the highest production standards in accordance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).
  • Controls center donor funds and ensures that all financial records are accurate and in order.
  • Keeps the Center Manager informed of any irregularities within the center and provides action plans to improve and correct center deficiencies.
  • Minimizes center liability through constant risk management review, investigating all unsafe situations and situations/complaints, and developing and implementing required corrective actions.
  • Directs and monitors the performance of outside vendors.
  • Reviews and monitors special projects for accuracy and timely completion.
  • Works with the Center Manager in implementing the donor center's mission into the community.

**Requirements:**

  • Bachelor's degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field.