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Account Manager

3 months ago

Doral, Florida, United States Calev Systems Full time
Flexible Remote


We seek a highly motivated individual to join our team as a Print Media Account Manager to manage vendors and projects.

This person will receive individual training from our staff of seasoned professionals.

The production-focused Client Experience and Account Manager will be involved in all aspects of production, purchasing, and execution of print jobs.

This person will work closely with suppliers, internal stakeholders, and clients and ensure a smooth production process. We invite you to send us your resume if you have strong print management knowledge.

Ability to work remotely three Fridays out of the month, other days must be in the office. Must reside in or be within commuting distance of Miami Springs, FL to be considered for this position.

Only applicants authorized to work in the U.S. will be considered.

We will pay for relocation for qualified candidates.

Schedule:
Full-time Monday to Friday

Benefits:
401(k)
401(k) matching
Cell phone reimbursement
Dental Insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance

ABOUT YOU:
You're a go-getter who prides yourself on your entrepreneurial spirit and hunger for growth. Open-minded and organized, you are result-oriented and understand the prepress, printing, finishing/letter shop, and mail distribution processes. Your skill at problem-solving allows you to evaluate options and determine solutions creatively. As a team player, you value integrity and hard work and can communicate clearly and professionally. You are poised and equipped to handle challenging or unexpected situations.

Friends would describe you as someone who can wear many hats, is creative and detail-oriented, and has strong analytical abilities.

You'd describe yourself as a thoroughbred, hardworking, passionate individual with a fire in your belly.

Responsibilities

ESSENTIAL FUNCTIONS/DUTIES the Client Experience & Account Manager will develop through training include:

  • Strong project management skills
  • Direct Mail Background
  • Lettershop Customer Service a plus
  • Commingle and list services a plus
  • Managing all phases of production for our clients, from prepress through distribution
  • Strong Computer Skills, i.e., Excel
  • Solving unique problems creatively using your knowledge of production and industry research to produce the most efficient and cost-effective solution for the company
  • Maintaining excellent customer satisfaction by providing regular, accurate updates to stakeholders
  • Cultivating a close working relationship with customers & and; vendors domestically and globally through clear and timely communication
  • Acting as a liaison between clients and vendors to ensure quality and on-time delivery within budget guidelines
  • Being accountable for communicating all aspects of production with vendors, including confirming delivery timetables to ensure jobs are completed on time
  • Entering all job specifications and production-related details into our proprietary order management system
  • Managing all costs associated with print projects, including preparing purchase orders, checking invoices for accuracy, resolving billing discrepancies, and being accountable for financial reporting regarding purchase items
Qualifications

Experience:

  • Only applicants authorized to work in the U.S will be considered
  • Must be well experienced in Microsoft Excel
  • Must be well experienced with Direct Mail
  • Managing all phases of production through Distribution
  • Project management skills
  • Applicants should ideally be graduates of the Graphic Communications/Print Media major.
  • Have a positive, helpful, encouraging attitude.
  • Must enjoy learning, possess the ability to work well under pressure, multitask, and build relationships

Education:

  • Bachelor's (Preferred)
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