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US-Canada Cross Border Trucking Specialist

3 months ago

Lombard, Illinois, United States Clutch Global Logistics, Inc. Full time
Job Type: Full-Time

Company: Clutch Global Logistics, Inc.

Work Location: BLENDED: Mostly virtual with 1-2 days in the office at 555 Waters Edge Lombard, IL 60148

Basic Overview of Role and Responsibilities:

The successful candidate will assume responsibility for the below functions.
  • Coordinate and manage North American freight arrangements between the United States and Canada to include FTL, LTL, tradeshow, White Glove, time sensitive, and other specialty services
  • Negotiate, manage and oversee all North American Truck carriers, networks and contracts
  • Negotiate, manage and oversee all United States and Canada customs clearance providers, contracts and entries for border crossings
  • Further develop our network and service offering for North American Trucking
  • Manage the customer experience to maintain existing business and promote new business growth

Requirements

General Traits Needed for Success:

The ideal candidate will possess and display the below attributes.
  • Positive Attitude - Maintains a good outlook toward work, coworkers, and customers; Displays excellent customer service and leaves customers smiling; Strives to affect others positively
  • Adaptability - Views changes and new situations as opportunities for learning or growth; Has a positive attitude and overcomes challenges; Flexible and able to quickly and effectively modify to cope with work environment changes; Alters ineffective behaviors accordingly
  • Building Trust - Dedicated to honesty; Hold to commitments; Earns the trust of others both internally and externally. Gives respect and compassion
  • Collaboration - Works effectively in a team; Facilitates mutually beneficial relationships; Strives to achieve team goals; Able to put personal differences aside for the benefit of the team; Proactively offers to help; Identifies solutions proactively
  • Decision Making - Able to operate in an autonomous environment; works well under pressure; Balances multiple and often conflicting priorities; Comfortable with asking for help; Uses logic to think through decisions; Consistently attempts solving problems/making decisions prior to seeking help
  • Initiating Action - Acts proactively to solve problems even if they may not be directly their own; Develops new ideas and solutions without prompting; does not wait for direction; Exceed job requirements
  • Managing Work - Balances multiple and often conflicting priorities; Effectively manages time
  • Work Standards - Consistently establishes work processes to achieve a high level of productivity and superior results; Overcomes obstacles to finish the assignment; Accepts responsibility for all outcomes of one's work; Recognizes shortcomings and works to overcome and improve; Learns from failures but is not deterred by them
  • Information Technology Fluency - Comfortable with most basic productivity hardware and software; Basic ability to manipulate, store, delete, copy, and move digital files; Intermediate knowledge of Word, Excel and Outlook

Experience of an Ideal Candidate:

It is preferred, but not required, that candidates have the following:
  • Related professional experience in domestic logistics, international logistics, or customs brokerage
  • Related professional experience with inbound/outbound truck border crossings between the US, Canada, and/or Mexico

Benefits

Compensation:

  • Salary
  • Potential Team Performance Bonus
  • Potential Individual Performance Bonus

Benefits:

  • Paid Time Off (PTO)
  • 401k Savings Plan (Traditional & Roth Plans)
  • Annual Corporate Sponsored 401k Contributions
  • Health Insurance - employee and dependents (PPO & HMO)
  • Dental Insurance - employee and dependents
  • Vision Insurance - employee and dependents
  • Short-term & Long-term Disability Insurance
  • Group Life Insurance
  • Various Additional Perks & Benefits