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IT Specialist

3 months ago


Kansas City, Missouri, United States Bureau of the Fiscal Service Full time
Summary

The position is located at the Bureau of the Fiscal Service, Information & Security Services, ICAM Division, Authentication Services Branch, responsible for coordinating technical aspects of supported technologies with administrative matters such as problem / incident management, standard /policy management, budget analysis, project management, configuration management, data call response, and security services.

This job is open to
  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a "surplus" or "displaced" employee.
  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency

U.S. citizens or U.S. Nationals;no prior Federal experience is required.

Duties

NOTE: Based on current hiring restrictions, selectees may be subject to additional approvals prior to an offer being extended.

The following are the duties of this position at the GS-12. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

- Serve as an IT Specialist directly supporting and providing enterprise ICAM services comprised of Directory Services (LDAP), Single Sign-On (SSO), and Public Key Infrastructure (PKI), which includes responsibility for: maintaining servers; configuration and installation of hardware and software components; configuration and installation of networking devices and appliances; development and implementation of security controls; and monitoring and troubleshooting of systems, applications and services.

- Provide 24x7x365 support for enterprise ICAM services of LDAP, SSO, and PKI for Fiscal Service, Treasury, and Federal Agencies, through technical support and trouble-shooting of programming, system problems, hardware, software, networking, and operational problems; and recommending or implementing corrective actions to restore services.

- Develop and maintain comprehensive working knowledge and awareness of ICAM technologies from Federal and industry leaders.

- Design, build, plan, coordinate, deploy, and secure the hardware and software necessary to operate the technologies that deliver enterprise ICAM capabilities of LDAP, SSO, and PKI that are inherent to the IT security and IT operations of Fiscal Service, Treasury, and Federal Agencies.

- Maintain all aspects of Security Assessment & Authorization (SA&A) documentation for the supported enterprise ICAM services covered under the Authentication Services FISMA General Support System (GSS).

Requirements

Conditions of Employment
  • A one year probationary period may be required.
  • Must successfully complete a background investigation. Periodic reinvestigation is required no later than five years after selection and at least every succeeding five years.
  • Public Trust - Background Investigation will be required.
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
  • Obtain and use a Government-issued charge card for business-related travel.
  • This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information about individual rights, Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf ).
This announcement is issued under the "direct-hire" authority. Consistent with 5 U.S.C. 3304(a)(3) and OPM regulations (5 CFR 337 Subpart B) on direct-hire: All candidates who meet all the qualifications and other eligibility requirements may be referred for consideration. Competitive examining rules providing for rating and ranking and veterans' preference do not apply.

Key Requirements:

  1. Please refer to "Conditions of Employment."
  2. Click "Print Preview" to review the entire announcement before applying.
  3. Must be U.S. Citizen or U.S. National.
Qualifications

You must meet the following requirements by the closing date of this announcement.

The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year and indicate number of hours worked per week on your rsum.

Specialized Experience:

For the GS-12, you must have one year of specialized experience at a level of difficulty and responsibility at the GS-11 level in the Federal service or equivalent, which have equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience for this position includes experience performing IT security administration work that involves ensuring the confidentiality, integrity, and availability of systems, networks, and data, as well as experience analyzing and applying advanced software and systems methods, theories, and research techniques to the investigation and solution of complex and advanced technical problems.

Examples of this experience could include:

- Experience in the technical engineering of enterprise IT systems; OR

- Experience developing and automating security hardening procedures; OR

- Hands-on experience Designing and implementing solutions with Ansible, Git, Puppet, Bamboo, Docker or other DevOps tools.

AND

In addition to meeting specialized experience, applicants must have proficiency in each of the four competencies listed below:

- Attention to Detail, such as monitoring system performance, providing workload forecasts, and making recommendations regarding the need for system upgrade, augmentation, or replacement.

- Customer Service, such as coordinating and developing project plans and procedures for new implementations for customers.

- Oral Communication, such as providing technical and security advice and assistance to other IT Specialists.

- Problem Solving, such as recommending or implementing corrective actions to restore services.

For the GS-11, you must have one year of specialized experience at a level of difficulty and responsibility at the GS-09 level in the Federal service or equivalent, which have equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience for this position includes experience performing IT security administration work with clear precedents, under limited supervision, as well as, experience analyzing and applying software and systems methods, theories, and research techniques to the investigation and solution of complex and advanced technical problems.

Examples of such experience could include:

- Server operating systems (OS) administration experience performing OS installation, configuration and management in an enterprise network environment; OR

- Experience assisting with implementing security hardening procedures for server operating systems; OR

- Experience with Ansible, Git, Puppet, Bamboo, Docker or other DevOps tools.

AND

In addition to meeting specialized experience, applicants must have proficiency in each of the four competencies listed below:

- Attention to Detail, such as ensuring the integrity of servers and data that comprise infrastructure components.

- Customer Service, such as being responsible for security of customer servers and network components.

- Oral Communication, such as providing technical guidance, training, and instruction to lower grade IT Specialists.

- Problem Solving, such as performing and supporting IT studies in which alternatives are set forth or derived.

OR

You may substitute education for specialized experience as follows:

- Ph.D. or equivalent doctoral degree, or

- 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree.

Attach a copy of transcript or list of college courses designating semester or quarter hours earned to ensure proper credit.

Education

This job does not have an education qualification requirement.

Additional information

OTHER INFORMATION:
  • For the GS-11, we will not pay relocation expenses.
  • For the GS-12, factors such as cost effectiveness, labor market conditions and difficulties in filling the position will be reviewed in determining if payment of relocation expenses is in the best interest of the Government.
  • We may select from this announcement or any other source to fill one or more vacancies.
  • This is a bargaining unit position.
  • The following locations are represented by their corresponding NTEU chapter:

    Parkersburg, WV - NTEU Chapter 190; Kansas City, MO - NTEU Chapter 225
  • This position is a critical sensitive position.
  • We offer opportunities for telework, per signed agreement.
  • We offer opportunities for flexible work schedules.
Our comprehensive benefits are very generous. Our benefits package includes:
  • Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
  • Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
  • Access to insurance programs that may be continued after you retire.
  • A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums. [remove if a temp appointment]
  • A retirement program which includes employer-matching contributions.
  • Learn more about Federal benefits programs at:
The Bureau of the Fiscal Service offers challenging and meaningful work, opportunities for advancement and internal movement to a different career path, a competitive salary, work/life balance, and generous benefits. Maximum telework and flexible work schedule options are also available. Incentives such as student loan repayment, recruitment and relocation incentives, and advanced annual leave accrual may be offered. Some remote work opportunities exist. Approval of these incentives and flexibilities are based on the position, business requirements, applicant/employee qualifications and performance, and other work-related factors.
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your rsum, responses to the online questions, and required supporting documents. Please be sure that your rsum includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your rsum may result in a "not qualified" determination.

Rating: Your application will be evaluated in the following areas: Technical, Teamwork, and Communication.

Referral: All candidates who meet all the qualifications and other eligibility requirements may be referred for consideration. Competitive examining rules providing for rating and ranking and veterans' preference do not apply.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must receive a score of 90 or better to be rated as "well qualified" to receive special selection priority.
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    A complete application includes 1. A rsum, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package.

    All applicants are required to submit a rsum either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your rsum. We suggest that you preview the online questions, as you may need to customize your rsum to ensure that it supports your responses to these questions. Please view rsum tips.

    CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.

    EDUCATION DOCUMENTATION:

    For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or a list of courses showing title, number of credits, grade, and date of completion.

    A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
  • How to Apply

    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.

    Fiscal Service provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
    • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
    • Follow the prompts to select your rsum and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
    • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
    • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
    To verify the status of your application:

    -Log into your USAJOBS account (USAJOBS Login). A list of announcements in which you have applied is at the Welcome screen.

    -Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status.

    For more information regarding the job and applicant status, please refer to

    If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed.

    Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

    For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.

    The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at,

    To learn more, please visit our page at:

    To preview the assessment questionnaire:

    Agency contact information

    Applicant Call Center

    Phone

    Email

    Address

    Identity Credentialing and Access Management Division

    200 Third St

    Parkersburg, WV 26101

    US

    Next steps

    Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your rsum and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
    • Equal Employment Opportunity (EEO) Policy
    • Criminal history inquiries
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request
Required Documents

A complete application includes 1. A rsum, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package.

All applicants are required to submit a rsum either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your rsum. We suggest that you preview the online questions, as you may need to customize your rsum to ensure that it supports your responses to these questions. Please view rsum tips.

CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.

EDUCATION DOCUMENTATION:

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or a list of courses showing title, number of credits, grade, and date of completion.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

How to Apply

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.

Fiscal Service provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
  • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  • Follow the prompts to select your rsum and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application:

-Log into your USAJOBS account (USAJOBS Login). A list of announcements in which you have applied is at the Welcome screen.

-Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status.

For more information regarding the job and applicant status, please refer to

If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.

The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at,

To learn more, please visit our page at:

To preview the assessment questionnaire:

Agency contact information

Applicant Call Center

Phone

Email

Address

Identity Credentialing and Access Management Division

200 Third St

Parkersburg, WV 26101

US

Next steps

Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your rsum and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Criminal history inquiries
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request