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Marketing Manager

3 months ago

Atlanta, Georgia, United States Chicken Salad Chick Full time

Description

Responsibilities

Foundational Behaviors

  • Arrives punctually and adheres to dress code daily.
  • Maintains accurate timekeeping records.
  • Completes assigned duties within scheduled shifts.
  • Models integrity and treats others with respect.

Oversees Day-to-Day Retail Operations

  • Maintains adequate inventory levels to optimize sales.
  • Maintains a positive attitude and smiles while engaging with customers.
  • Monitors staff performance and provides coaching when necessary.
  • Resolve customer issues promptly and delivers satisfactory solutions.
  • Cultivates and maintains customer relationships to drive department success.

Maintains Exceptional Product Quality

  • Tracks inventory flow from warehouse to stores accurately.
  • Maintains an up-to-date database of available items in the POS system.
  • Reviews and approves all invoices prior to payment.
  • Updates monthly inventory processes to reflect product or pricing changes.
  • Submits monthly merchandising audits to the District Manager by established deadlines.

Keeps a Fresh Rotation of Appropriate Merchandise

  • Implements a merchandising plan to align with seasonal products and features.
  • Monitors product performance and adjusts the retail mix to support sales growth.
  • Introduces new products to stores to align with seasonal events.
  • Controls waste of retail items by ordering appropriately.
  • Ensures stores follow FIFO guidelines with all retail products.

Focuses on Company Engagement

  • Stays abreast of product trends to keep Piece of Cake ahead of the curve.
  • Seeks out opportunities to learn and clarifies any policy or procedure uncertainties.
  • Provides meaningful feedback to the District Manager.
  • Participates in community events to increase awareness of Piece of Cake products.

Sales Focus and Transaction Growth

  • Coaches employees on product features and selling points.
  • Conducts regular merchandising audits and provides sales floor coaching at all locations.
  • Follows up with past large orders to secure future sales.
  • Maintains visual display guidelines for each promotion and event.
  • Ensures stores are fully stocked as needed and acts quickly to address any shortages.
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