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Field Service Technician I

3 months ago

Los Angeles, California, United States Clever Devices Full time
Job Description

Job Description

As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility.

Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world.

We are continuing to grow and are looking for a Field Service Technician.

The Field Service Technician is responsible for field service calls, diagnostic repairs, and maintenance updates on Clever Devices electronic and computerized equipment at the customers or Transit Authoritys facilities.

The Field Service Technician is additionally responsible for managing spare parts inventory as well as the care and service of the company vehicle.

This position will require travel up to 75%.

Primary Responsibilities:
Handles all service calls and completes diagnostic repairs and maintenance updates
Manages spare parts inventory
Responsible for care and maintenance of a company service vehicle
Maintains a thorough working knowledge of Clever Devices electronic and computerized equipment as well as associated software
Configures, repairs, maintains, updates and installs Clever Devices equipment on a regular basis
Serves as point of contact at customer location for any and all service inquiries
Anticipates and trouble shoots any issues to ensure continual quality for the customer
Proactively reports trends in repairs and maintenance to supervisor
Creates and maintains a log of all service repairs, maintenance and updates
Ensures all repairs and maintenance are completed to customers satisfaction
Works onsite at the customer facility or at the Transit Authority, and maintains business etiquette standards of Clever Devices
Ensures they maintain a clean work site whether at customer facility or Transit Authority.
Position may require weekend, overnight, and on-call shifts

Skills Required:

3+ years experience as a mechanical service technician
Hands on experience with electronics and computer systems
Working knowledge in networking and software applications
Clean driving record that is maintained as such for insurability
Superior trouble shooting and problem-solving skills
Strong computer skills including working knowledge of MS Office including Word and Excel, and ability to learn new programs such as Axapta or customer specific software
Strong organizational skills
Good interpersonal skills
Strong time management skills
A.A.S or equivalent
Ability to travel up to 75% within the United States.

The compensation range posted for this position represents the anticipated minimum and maximum compensation for this position based upon a good faith and reasonable estimate.

The exact compensation offered will depend on several factors such as the candidates experience, skills, training, education and/or physical location; internal equity; and, budget.


In addition, Clever Devices Ltd.

offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and time off, and many others, depending on the level and position offered.

Many of these benefits are subsidized or fully paid for by the company.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice based on business need.


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