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Program Manager

3 months ago

Washington, Washington, D.C., United States TekSynap Full time

Responsibilities & Qualifications:

RESPONSIBILITIES
The Program Manager is expected to be able to:

  • Provide a Monthly Status Report (MSR)/Contractor Activity Report (CAR) (including Expenses) in accordance with CDRL A003 (Monthly Status,Report/ Contractor Activity Report). Manage the project in accordance with an approved Quality Management Plan (QMP).
  • Develop, recommend, refine, execute, test, implement, and deploy the overall programmatic approach in accordance with all applicable DIA, DoD, and IC policies.
  • Ensure programmatic and organizational tasks are satisfied in a timely, efficient manner and meet organizational objectives.
  • Provide programmatic expertise capable of comprehending complex enterprise infrastructure issues and draft business cases for new solution capabilities, upgrades, and optimization initiatives.
  • Use Quality Management Systems (QMS) to document and demonstrate the ability to consistently provide services that meet customer, applicable statutory and policy requirements, and SLAs. The fundamental goal is to provide objective insight to assure Government requirements that are thoroughly analyzed and understood; processes are defined and capable; and resulting products\services meet Government needs.
  • Prepare and update project plans and status reports.
  • Submit monthly Status Reports and Funds and Man Hours Expenditure Reports with the cutoff date for the reports coinciding with the contractor's monthly billing cycle to support invoice review and certification.
  • Execute and monitor project activities.
  • Ensure that project tasks are completed to customer satisfaction and within schedule and cost constraints.
  • Lead and direct technical and documentation project team.
  • Manage changes to scope, cost and schedule of project work.
  • Provide a work breakdown structure (WBS) that clearly defines all associated costs, resources, schedules, and anticipated travel requirements per project and a rollup of the total project cost.
  • Coordinate priorities and resources between multiple projects.
  • Serve as the primary point of contact between the customer, the contract staff, and corporate leadership.
  • Provide updates and conduct operational meetings as in routine with customer and team leads.
  • Report any significant deviations in the projects technical, cost, and/or schedule parameters immediately to the Contracting Officer's Representative (COR).
  • Report status develop projectrelated documentation and implement lessons learned.
  • Provide a Final Contract Summary Report detailing all work performed and deliverables received during the contract's period of performance.
  • Provide a list of all contractors acquired property (CAP) at the end of the contract at which point the government will decide on the disposition.
  • Facilitate sessions to effectively resolve issues.
  • Participate in individual TO kickoff meetings after TO award.
  • Prepare and present (IPRs), the topics of which will be identified by the technical point of contact (TPOC), COR, and Government Program Manager; and provide system documentation, such as overlays, diagrams, manuals, and procedures as specified in this TO. The Contractor shall submit the report in accordance with CDRL A002 (In Progress Reviews).
  • Monitor and collect data on the effectiveness of the identified Performance Requirements, Key Program Indicators (KPI) / Service Level Agreements (SLA) that are established to quickly identify performance and capacity issues. Allocate appropriate resources to ensure projects are completed within given time and budget.
  • Participate in project performance review meetings and discussions.
  • Develop and present meeting materials such as PowerPoint presentations, schedules, diagrams to customers.
  • Plans course of projects, including milestones, resources required, crossfunctional dependencies, use of technology and tools and document in project plan, following established project management methodology.
  • Must be flexible to work semi shift work/nonstandard hours.

REQUIRED QUALIFICATIONS

  • Active Top Secret Clearance with a CI Poly
  • 5+ years operating in their field of study with a Bachelor's degree in management, business, finance, economics, science, technology, engineering, or mathematics.
  • Demonstrated experience in designing, testing, deploying, and maintain large networks and systems with a global footprint as well as indepth knowledge of IC ITE services.
  • Minimum of 12 years in project management experience.
  • Minimum of 10 years of experience in IT business process engineering.
  • Possess knowledge and experience with software development, systems engineering, business process engineering, customer relationship management, project management, financial management, change management, risk management and IT service management.
  • Must be U.S. Citizen

ADDITIONAL DESIRED QUALIFICATIONS

  • 6+ of experience managing complex projects of a similar scope and complexity.
  • Active Project Ma