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Chief Information Officer
3 months ago
Chief Information
Officer's (CIO) primary role is to develop and maintain business
relationships with selected clients in order to strategically plan and
combine the client's technology alignment needs with their business goals.
The CIO collaborates with and advises our clients' IT departments and performs the
same functions as a conventional CIO. The duties include formulating
strategic IT goals, planning the IT budget, digital transformation, analyzing
and reworking business processes and facilitating technology changes.
CIO are
responsible for gaining knowledge of their clients' business use of
technology. In addition to maintaining client relationships, CIOs must
collaborate and maintain excellent rapport with all GXA's service delivery
including professional services, information security, reactive support and
technical alignment.
The CIO acts as a
trusted adviser to our clients by challenging the status quo and aligning
digital transformation initiatives with overall growth. Example business
process automation, risk mitigation, AI, ML, Cloud and security.
Strong software and
applications knowledge and how it impacts SMB market a plus.
The CIO provides
our clients strategies that maintain and secure their existing IT infrastructure.
They provide forward-looking services, such as developing long-term strategic
IT goals and identifying opportunities to drive innovation, as well as
business success and revenue.
At the core of the CIO role are 4 key areas:
Identifying business risk
Strategic technology budgeting and road mapping
Digital transformation
Managing business relationship
Responsibilities
Manages relationships with principals, owners, and key stakeholders in client organizations.
Understands technology business drivers in client organizations.
Develop understanding of how our clients serve and interact with their clients and how GXA can impact how they do
business through technology.
Develops Strategic technology roadmaps and provides budget planning expertise to clients.
Implement true digital transformation initiatives at our clients' environments.
Educates clients on technology trends, risk and opportunities.
Performs technical business consulting.
Analyze clients' business processes and develop plans to rework them and facilitate technology changes.
Lead technical discussions with the GXA team and clients as it relates to their business and technology roadmap.
Continuously work to provide clients with the right technology to accomplish business goals and objectives utilizing GXA's service lines or other third-party services.
Works with clients and other GXA functions on project scoping and management.Look for opportunities to surpass clients' expectations.
10+ years related
experience, managing IT in the small / medium business market (mandatory)
Ability to tie IT strategy
to business goals.
Knowledge of technology
trends.
A firm grasp of IT project
planning and management.
Experience in the IT
budgeting process.
Strong interpersonal/communication
skills.
Flexibility regarding
changing business goals.
A strong passion for and
alignment with GXA's why.
Ability to build strong
relationships with executive level leaders.
A high degree of business
awareness and commercial acumen.
Strong organizational,
time management and prioritization skills with great attention to detail.
Able to take a creative
approach to situations and problem solving.
Effective communication
and negotiation skills with all levels, technical through to director.
Experience identifying and
speaking to technical solutions for business problems.
Ability to understand and
communicate the importance of investing in certain technologies.
Understanding of technical
concepts / methodologies (prior hands-on technical experience is a plus)
Self-driven and highly
motivated with a positive attitude.
Committed to quality and
ongoing process and procedure improvements.
Demonstrated leadership
and executive skills.
Benefits Available
Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Auxiliary Benefit Offerings (Legal Shield/Aflac)
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