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Chief Information Officer

3 months ago


Richardson, Texas, United States Gxait Full time
The

Chief Information

Officer's (CIO) primary role is to develop and maintain business

relationships with selected clients in order to strategically plan and

combine the client's technology alignment needs with their business goals.
The CIO collaborates with and advises our clients' IT departments and performs the

same functions as a conventional CIO. The duties include formulating

strategic IT goals, planning the IT budget, digital transformation, analyzing

and reworking business processes and facilitating technology changes.
CIO are

responsible for gaining knowledge of their clients' business use of

technology. In addition to maintaining client relationships, CIOs must

collaborate and maintain excellent rapport with all GXA's service delivery

including professional services, information security, reactive support and

technical alignment.
The CIO acts as a

trusted adviser to our clients by challenging the status quo and aligning

digital transformation initiatives with overall growth. Example business

process automation, risk mitigation, AI, ML, Cloud and security.
Strong software and

applications knowledge and how it impacts SMB market a plus.
The CIO provides

our clients strategies that maintain and secure their existing IT infrastructure.

They provide forward-looking services, such as developing long-term strategic

IT goals and identifying opportunities to drive innovation, as well as

business success and revenue.
At the core of the CIO role are 4 key areas:
Identifying business risk
Strategic technology budgeting and road mapping
Digital transformation
Managing business relationship
Responsibilities

Manages relationships with principals, owners, and key stakeholders in client organizations.
Understands technology business drivers in client organizations.
Develop understanding of how our clients serve and interact with their clients and how GXA can impact how they do

business through technology.
Develops Strategic technology roadmaps and provides budget planning expertise to clients.
Implement true digital transformation initiatives at our clients' environments.
Educates clients on technology trends, risk and opportunities.
Performs technical business consulting.
Analyze clients' business processes and develop plans to rework them and facilitate technology changes.
Lead technical discussions with the GXA team and clients as it relates to their business and technology roadmap.

Continuously work to provide clients with the right technology to accomplish business goals and objectives utilizing GXA's service lines or other third-party services.

Works with clients and other GXA functions on project scoping and management.
Look for opportunities to surpass clients' expectations.
10+ years related

experience, managing IT in the small / medium business market (mandatory)
Ability to tie IT strategy

to business goals.
Knowledge of technology

trends.
A firm grasp of IT project

planning and management.
Experience in the IT

budgeting process.
Strong interpersonal/communication

skills.
Flexibility regarding

changing business goals.
A strong passion for and

alignment with GXA's why.
Ability to build strong

relationships with executive level leaders.
A high degree of business

awareness and commercial acumen.
Strong organizational,

time management and prioritization skills with great attention to detail.
Able to take a creative

approach to situations and problem solving.
Effective communication

and negotiation skills with all levels, technical through to director.
Experience identifying and

speaking to technical solutions for business problems.
Ability to understand and

communicate the importance of investing in certain technologies.
Understanding of technical

concepts / methodologies (prior hands-on technical experience is a plus)
Self-driven and highly

motivated with a positive attitude.
Committed to quality and

ongoing process and procedure improvements.
Demonstrated leadership

and executive skills.

Benefits Available

Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Auxiliary Benefit Offerings (Legal Shield/Aflac)

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