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customer sales associate

3 months ago


North Highlands, California, United States Trane Technologies Full time
At Trane Technologies, we are dedicated to creating innovative climate solutions for buildings, homes, and transportation, pushing the boundaries for a sustainable world. Our team continuously seeks out impactful possibilities to overcome global challenges, with a strong belief in uplifting others and enabling our people to thrive both at work and at home. We boldly embrace the future with determination. Position Overview: Trane in North Highlands, CA is currently seeking a Customer Sales Associate for our Residential Parts & Supply Store. In this role, you will serve as a reliable consultant for customers visiting our Trane Supply stores, addressing parts or equipment issues, providing high-quality solutions, processing orders, and handling inquiries. Key Responsibilities: - Engage with customers at the counter and over the phone to understand their needs, provide timely solutions, and offer HVAC parts & supply expertise. - Stay updated on Trane products, promotions, and offerings to recommend related items and enhance sales. - Ensure accurate quote and order management processes to expedite fulfillment and maintain customer satisfaction. - Support warehouse and inventory tasks including cycle counts, shipping/receiving, and inventory control; occasional forklift operation and lifting may be required. Requirements: - GED or High School Diploma - Previous experience in a fast-paced customer-focused environment with a strong emphasis on service and safety - Minimum of 2 years in inside sales, retail, or related fields; HVAC knowledge is a plus - Demonstrated ability in building customer relationships and delivering professional service even in challenging circumstances. Compensation: Starting at $50,000 and higher based on experience, with overtime eligibility and an incentive plan. We provide competitive pay, benefits, and comprehensive programs. Trane Technologies is proud to be an equal opportunity employer, welcoming all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, veteran status, or other protected statuses.