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SharePoint Administrator

3 months ago

Asheville, North Carolina, United States Mountain Area Health Education Center Full time

JOB TITLE: SharePoint Administrator at MAHEC

We are in need of a skilled SharePoint administrator to oversee our SharePoint environment. Your role will involve setting up and managing our SharePoint platform, establishing document libraries, and implementing shared storage space and backup protocols.

SPECIFIC RESPONSIBILITIES:

  • Create and oversee SharePoint sites at MAHEC, integrating them with other systems like Active Directory.
  • Maintain optimal uptime and reliability of SharePoint sites.
  • Collaborate with fellow engineers, assisting with server network security, server management, and handling escalated Tier 2 trouble tickets.
  • Assist with user account control, service desk, informatics, data systems, and IT training within the IT department.
  • Offer SharePoint support and training to end-users.
  • Work with other MAHEC teams to identify solutions, enhance systems, guarantee reliability, and meet organizational needs effectively.
  • Implement and manage projects with organization-wide impacts.
  • Participate in after-hours Tier 2 support rotation.

KEY COMPETENCIES:

  • Communication Skills: Communicate effectively with colleagues, patients, and their families, ensuring information is clearly understood by all parties.
  • Decision Making: Make appropriate decisions promptly, resolving conflicts and prioritizing tasks effectively.
  • HealthCare Knowledge: Stay updated on industry breakthroughs, maintain licensure, and apply knowledge effectively in real-life scenarios.
  • Interpersonal Skills: Handle challenging situations with professionalism, respect, and empathy towards colleagues, patients, and their families.
  • Organizational Values: Uphold MAHEC's core principles, promoting integrity, accountability, and a culture of mutual support.
  • Problem Solving: Analyze and resolve complex issues autonomously, driving continuous improvement.

SPECIFIED SKILLS:

  • Experience in Microsoft SharePoint management, including site design, creation, and administration, along with OneDrive and Teams integration.
  • Familiarity with Microsoft 365, security best practices, and troubleshooting techniques.
  • Proficiency in account management and providing training and support for SharePoint and Microsoft 365 services.
  • Ability to troubleshoot and resolve issues effectively using appropriate resources.

PHYSICAL DEMANDS:

  • The role is predominantly sedentary, but applicants should be capable of lifting up to 50 lbs.

EDUCATION AND EXPERIENCE:

  • MINIMUM QUALIFICATIONS:
    • Bachelor's degree in an IT-related field with 2-3 years of experience or equivalent.
  • PREFERRED QUALIFICATIONS:
    • Bachelor's degree in an IT-related field with 10 years of experience and relevant industry certifications.
    • Experience in a healthcare setting is a plus.

SCHEDULE:

Regular in-person attendance during business hours is necessary, with occasional weekend, holiday, or evening coverage required.

POSITION COMPENSATION: Starting salary at $71,500 annually.

MAHEC is committed to providing competitive compensation and a supportive work environment to all employees, ensuring their well-being, career growth, and overall success.