IT Support Specialist

1 day ago


Asheville, North Carolina, United States Crimson Enterprises Full time
About Crimson Enterprises

We are a leading provider of innovative solutions in the fields of conveyor systems, automation technology, and special machine construction. Our company is committed to delivering turnkey solutions that meet the needs of our customers worldwide.

What We Offer
  • A stable and secure job in a dynamic and successful company
  • Competitive compensation package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Regular company events and team-building activities
Job Responsibilities
  • Design and customize our client program based on Microsoft 365 services (SharePoint, Teams, OneDrive) and MS Office 2021
  • Ensure software distribution and the ticket system (Deskcenter)
  • Support in the administration of Microsoft 365
  • Assist employees in second-level support for questions and issues (troubleshooting of client problems, Windows 10/11 and Office 2021)
  • Coordinate needs and progress of developments and adjustments with specialist departments
Requirements
  • Strong technical skills and knowledge of Microsoft 365 services
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • High level of attention to detail and organizational skills


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