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Business Development

3 months ago

Charlotte, North Carolina, United States Oetiker Group Full time

**Business Development / Field Sales Manager**

NC-16, Charlotte, NC, USA

Employees can work remotely

Full-time

Department: Sales

**Company Description**

Oetiker provides customers with the peace of mind that their mission-critical components are reliably connected. We are a global leader in high-end connecting solutions for the vehicle industry and for high-value applications in industrial segments. Our expertise in high-quality clamps, rings, straps and quick-connectors ranges from powertrain and drivetrain applications to medical applications. We offer engineering, prototyping and testing support to quickly create comprehensive solutions for overcoming clamping and connecting challenges. With 1800+ employees in more than 30 countries and over 75 years of experience, we are the trusted, global, long-term partner for the worlds leading OEMs.

Oetiker Tool Corporation, a fast growing subsidiary of Oetiker, is a world leader in the design and manufacture of quality hand tools serving Oetiker's hand tool requirements as well as engaging customers directly across a variety of industries under the Sargent Tool and private-label brands. Our tools are used by professionals in the Electrical, Electronic, Datacom, Automotive, and Plumbing industries. We specialize in providing engineering services to our customers while constantly improving designs and introducing new, innovative hand tools based on our customers' requirements and our engineers' extensive trade knowledge.

**Job Description**

**Position Summary**

The Business Development / Field Sales Manager performs the following activities: Identify potential uses and sales opportunities for Sargent Tool and private-labelled branded products in existing and new market areas. Uses market research data to identify target customers and develop new business opportunities. Responsibilities include Market Development Activity, Sales to Target, Customer Satisfaction, and Team contribution.

**Essential Functions include:**

**Market Development Activity** **/ New Accounts to Target**

Research target customers to determine

+ Competitive presence

+ Customer needs

+ Approach strategy (including involvement of Engineering) for new product development

**Sales to Target**

Provide input to annual sales forecast

Monitor progress toward forecast achievement (by monitoring customer activity)

Observe market trends

**Customer Service**

Retain and develop existing business

+ Establish regular customer contact

+ Ensure satisfactory resolution of concerns

+ Provide training in the use / application of products

+ Promote new products and seek new applications

Perform quarterly review of new and existing business opportunities

+ Review activity history

+ Review payment history

+ Measure customer satisfaction (survey) resolve any concerns

+ Ensure customer contact information is kept current and communicated to Head Sales and Marketing, other affected Account Managers (if any) and Inside Sales Support Teams

Provide technical support including participation in Product Development / Product Launch Teams

Assist with communication of customer needs to Engineering Department

**Team Initiative / Contribution**

Suggestions for process improvements

Assist with development of Sales & Marketing Strategies

Collaborate with Account Managers for sharing sales opportunities

Assist with articulation of year-end results

Assist with articulation of next year business plan

**Qualifications**

**Knowledge, Skills, Abilities**

Computer literacy including knowledge of Microsoft Office products and familiarity with Internet access

Participation in customer Product Development Teams (or equivalent)

Outreach and awareness activities (educating customers regarding products)

Professional Communication skills (written and verbal)

Proven ability to learn

Ability to work effectively with minimal supervision

Mechanical aptitude

Ability to travel domestic & international

50%+ overnight travel

**Education /** **Experience**

3-5 years Outside Sales experience in technical sales

Bachelors Degree

Experience in hand tool sales a plus

Fluent English required

Preferred candidate will be located in central US

**Additional Information**

Oetiker Tool Corporation is an equal opportunity employer.

**Videos To Watch**

**Job Location**

Business Development / Field Sales Manager

NC-16, Charlotte, NC, USA

Full-time