Digital Engagement Agent
3 days ago
- You will engage with our clients through live chat interactions, responding to their inquiries and providing them with timely and accurate information.
- You will act as the first point of contact for our clients through the live chat channel, representing AXEN IT Consulting in a professional and courteous manner.
- You will proactively assist clients with any questions or concerns they may have and guide them through the website to find the information they are looking for.
- You will work closely with our team of attorneys and legal professionals to stay updated on our services and successfully communicate them to our clients.
- You will maintain a high level of customer satisfaction by providing exceptional service and resolving any issues that may arise.
- You will keep detailed records of all live chat interactions and escalate any complex issues to the appropriate department or individual for further action.
- You will stay up-to-date with industry trends, best practices, and new technologies to continuously improve our live chat service.
The estimated salary for this position is around $52,000 per year. If you have a passion for customer service and a desire to work in the legal industry, we want to hear from you.
This is an excellent opportunity to work in a prestigious healthcare institution dedicated to providing exceptional healthcare services to our clients. We are looking for a highly motivated and results-driven individual who can effectively communicate with clients and provide top-notch customer service.
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Live Chat Agent
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