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Account Manager

3 months ago

Stamford, Connecticut, United States Red Thread Full time
About the Job:

We are looking for an experienced Account Manager to help nurture important relationships with our key clients. As an Account Manager, your main role will be to work closely with the sales team to support the accounts and drive new business opportunities.

You will also be representing our company at client meetings and project gatherings to solidify our position as a trusted vendor.


Key Responsibilities:
  • Collaborate on sales calls and prepare proposals
  • Engage with end users to understand their needs
  • Handle order processing and tracking
  • Act as the main point of contact for client projects
  • Ensure high levels of customer satisfaction
  • Monitor performance and report to the sales team
  • Coordinate resources for efficient customer service
  • Manage project documentation and drawing production
  • Attend and document project meetings
  • Review contract agreements
  • Track orders and resolve issues promptly
  • Maintain accurate records

Requirements:

Skills & Abilities:

  • Excellent customer service and presentation skills
  • Strong problem-solving abilities and teamwork
  • Attention to detail and follow-through
  • Proficient in Word, Excel, and Hedberg
Education/Experience:

Minimum of a Bachelor's degree, 1-3 years of relevant industry experience