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Account Services Principal Approver

3 months ago

Chicago, Illinois, United States TradeStation Full time
#WeAreTradeStation

Who We Are

:


TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge.

At TradeStation, we're continuously pushing the boundaries of what's possible, encouraging out-of-the-box thinking and relentless search for innovation.

What We Are Looking For

:

The Account Services Principal Approver will work in a professional and rapidly changing environment approving customer account applications and account updates.

The ideal candidate is a holistic thinker who can make quick decisions based on risk and procedures, is very task oriented, and can efficiently pivot and think out of the box when required.

Responsibilities will contain tasks which are routine and repetitive in nature.


Duties include ensuring all required customer information has been provided on the account application; enforcing department and firm policies and procedures; mentoring department Representatives by delivering training and coaching as needed or directed; and delivering world-class customer service.

Additionally, we seek a quick learner, detailed oriented individual and a natural problem solver.

What You'll Be Doing

:

Use knowledge of industry and internal requirements to review and approve new accounts in all asset classes while also assessing customer risk to TradeStation
Use discretion when evaluating risk associated with on-boarding and approving new paper account applications and maintenance items.
As outlined in the procedures, ensure that the customer identification program has been properly executed on all paper accounts that have been submitted for approval and review CIP exceptions for online automated accounts
Subject Matter Expert (SME) providing guidance and direction on account opening documentation requirements to sales representatives
Ability to step in as needed to complete the roles of Account Service Representatives due to changing volumes
Assist in completing daily assignments and procedure reviews
Processing of third party trading authorizations, deceased client documentation, and account change documentation.
Processing Institutional Accounts and maintenance items as well as completing set ups in various BackOffice systems
All additional tasks as assigned by the Director or Manager of Account Services
The Skills You Bring

:

Knowledge of account opening risk management and Anti-Money Laundering policies, procedures, regulatory requirements and best practices
Self-starter requiring minimal supervision and direction including, but not limited to, a demonstrated knowledge of brokerage operations, customer identification programs, and suitability determinations
Effective problem-solving skills to assist other Representatives to identify and resolve account opening scenarios
Excellent communication skills with a customer-focused attitude
Analytical thinker with the ability to organize, manage and track detailed tasks with frequently changing priorities
Ability to work quickly and accurately in a fast paced, dynamic environment
Detail oriented to ensure the accuracy of customer correspondence and databases
Proficient in Microsoft Office and other applicable applications
Minimum Qualifications

:

4-year College degree with 3-5 years of related experience in a professional support role in brokerage operations
Knowledge of practices and procedures used in the securities industry
FINRA Registrations 7, 63, and 24 required
Desired Qualifications

:

Series 3 and 4 a plus or be obtained within 90 days for new hire
What We Offer

:

Collaborative work environment
Competitive Pay
Yearly bonus and generous 401k plan
Comprehensive benefits for you and your family starting Day 1
Unlimited Paid Time Off
Flexible working environment
TradeStation Account employee benefits, as well as full access to trading education materials
Pay Range (US) $80-90K (Countries outside of the US have differing ranges in accordance with local labor markets)


TradeStation provides equal employment opportunities to current and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, sexual orientation, age, pregnancy, disability, handicap, citizenship, veteran or marital status, or any other legally recognized status entitled to protection under federal, state, or local anti-discrimination laws.

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