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Guest Service Representative
3 months ago
Part of the responsibilities are but no limited to:
Perform all check-in and check-out tasks. Manages online and phone reservations. Informs customers about payment methods and verifies their credit card data. Registers guests collecting necessary information (like contact details and exact dates of their stay). Welcome guests upon their arrival and assign rooms. Provides information about our hotel, available rooms, rates, and amenities. Responds to clients' complaints in a timely and professional manner. Liaise with the Housekeeping Supervisor to ensure all rooms are clean, tidy, and fully furnished to accommodate guests' needs. Upsell additional facilities and services, when appropriate. Maintain updated records of bookings and payments. Our address is 13100 Goldenwest St Westminster CA 92683
Job Type:
Part-time
Pay:
From $16.25 per hour
Benefits:
- Flexible schedule
Schedule:
- Evening shift
- Holidays
- Morning shift
- Weekends as needed
Work setting:
- Inperson
Work Location:
In person