Guest Services Representative

2 weeks ago


Westminster, Colorado, United States Wyndham Hotels & Resorts Full time

Exciting Opportunity for a Front Desk Agent

We are in search of a dedicated Front Desk Agent to become a vital part of our establishment at Wyndham Hotels & Resorts.

  • Tasked with delivering outstanding service to guests throughout their visit
  • Focus on optimizing room revenue and occupancy rates
  • Educational background in a related discipline is advantageous
  • Prior experience in the hospitality sector is preferred
  • High School diploma or equivalent is mandatory
  • Proficiency in computer systems is essential

Core Responsibilities

  • Willingness to work flexible hours as needed
  • Capability to remain standing during shifts

Essential Qualifications

  • Friendly and approachable personality
  • Strong communication abilities
  • Capacity to manage multiple tasks and prioritize effectively
  • Participation in all mandatory meetings and training sessions
  • Commitment to maintaining high standards of personal grooming
  • Ensure the safe and efficient operation of hotel services

Key Duties

  • Welcome and greet guests at the Front Desk
  • Ensure proper operation of the PBX console
  • Respond to guest inquiries in a timely manner
  • Efficiently manage check-in and check-out processes
  • Keep the work area clean and organized

Employee Benefits:

  • Comprehensive health insurance options
  • Dental and vision coverage
  • Life and AD&D insurance
  • Short- and long-term disability benefits
  • 401(k) plan with company matching
  • Paid time off and holiday benefits

If you are interested in a rewarding career in the hospitality industry, consider this opportunity with Wyndham Hotels & Resorts.



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