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Guest Service Representative

2 months ago

Westminster, Colorado, United States Drury Hotels Full time
About the Role

We are seeking a highly skilled and friendly Guest Service Agent to join our team at Drury Hotels. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly.
  • Manage front desk operations, including checking guests in and out, handling cash and credit transactions, and maintaining accurate records.
  • Assist with breakfast and evening Kickback service, ensuring a seamless experience for our guests.
  • Collaborate with other team members to maintain a clean and organized front desk area, adhering to high standards of hospitality.
  • Participate in ongoing training and development to enhance your skills and knowledge, ensuring you remain up-to-date with the latest industry trends and best practices.
What We Offer

As a valued member of our team, you can expect a competitive compensation package, including a starting wage of $28.51 per hour, with opportunities for growth and advancement. You will also enjoy a range of benefits, including medical, dental, and vision insurance, as well as a 401(k) plan with company matching.

At Drury Hotels, we prioritize our team's personal growth and career development, providing a supportive and inclusive work environment that encourages you to shine. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.