Guest Services Representative
2 weeks ago
Exciting Opportunity for a Front Desk Agent
We are currently in search of a Front Desk Agent to enhance our operations at Wyndham Hotels & Resorts.
- Deliver outstanding service to guests throughout their visit
- Optimize room sales and occupancy rates
- Relevant college coursework is advantageous
- Prior experience in the hospitality sector is preferred
- A High School diploma or equivalent is mandatory
- Proficiency in computer systems is essential
Core Responsibilities
- Availability for flexible working hours may be necessary
- Capability to remain standing during shifts
Qualifications
- Friendly and approachable demeanor
- Strong communication abilities
- Skill in multitasking and prioritizing tasks
- Participation in all mandatory meetings and training sessions
- Uphold high standards of personal grooming
- Ensure safe and efficient hotel operations
Essential Duties
- Welcome and greet guests at the Front Desk
- Operate the PBX console effectively
- Respond to guest inquiries in a timely manner
- Facilitate check-ins and checkouts smoothly
- Keep the work area organized and clean
Employee Benefits:
- Comprehensive health insurance options
- Dental and vision coverage
- Life and AD&D insurance
- Short- and long-term disability benefits
- 401(k) plan with company matching
- Paid time off and holiday leave
If you are interested in a career with a leading hotel management organization, this position at Wyndham Hotels & Resorts could be a perfect fit.
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