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Senior Manager

3 months ago

Newtown Square, Pennsylvania, United States Apple Leisure Group Full time

At Apple Leisure Group, we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care. We strive to be the first choice in vacation travel, enriching lives and uniting the world.

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

Grow your career as a successful Senior Manager of Group Sales within ALG Vacations. In this role, you will lead our Group Sales Consultants to consistently provide best-in-class sales and customer service on all travel advisor group opportunities. In addition, you will focus on group sales process improvements and conversion and also be a key contributor to the group sales technology enhancements. You will also have a strong supplier component, helping to lead group policy & concession analysis and rate load strategy.

A successful Senior Manager of Group Sales will:

  • Lead the group sales consultants and ensure key sales metrics are established and consistently being met by the team.
  • Own key travel advisor relationships with the upfront group sales processes and ensure new relationships are being developed
  • Actively participate and rollout group technology projects that impact the group sales process
  • Lead the idea generation process for the group sales closer team and make certain process improvements are implemented effectively.
  • Own rate load strategy for key suppliers & collaborate with Product Build ensuring timely updates to quoting tool and group team communication
  • Own supplier review & analysis of critical upfront sales components tied to group concessions & policies. Help lead discussions and follow-up negotiations with hoteliers.
  • Provide subject matter expert training and development on specific group sales functions to the team.
  • Demonstrate a commitment to ALG core values.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

A successful Senior Manager of Group Sales will have:

  • 3 years of supervisory experience is preferred
  • Proficient with Microsoft Outlook, Word, Teams and Excel.
  • CRM system experience is preferred, currently using Salesforce.
  • Ability to multi-task and operate in a fast paced, customer centric department,
  • Ability to travel up to 5%, sometimes internationally.

About Apple Leisure Group

As North America's only vertically integrated travel, hospitality and leisure management group, Apple Leisure Group is an industry innovator that combines the expertise of 14 leading brands. Our unique niche allows us the special opportunity to oversee every aspect of the travel experience, from the moment a guest books a trip to the time they return home. ALG consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across five segments, comprising:

  • Vacations: The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through well-established vacation brands
  • Resort Brand Management: management of 5-star and 4-star luxury resorts
  • Destination Management Services: Best-in-class destination management services provided by Amstar DMC and Worldstar
  • Loyalty Program: Exclusive loyalty program Unlimited Vacation Club
  • Technology Solutions: Innovative technology solutions provider Trisept Solutions, connecting over 88,000 travel agents with leading travel suppliers.

To learn more about the Apple Leisure Group advantage, visit

About APPLE VACATIONS

The # 1 vacation brand in the world for packages to Mexico and Dominican Republic, offers the convenience of one-stop shopping. Apple Vacations clients have access to flight, hotel, and transfers - they can also choose an all-inclusive resort where meals, drinks, and more are included - all for one affordable price.

Our Values

At ALG, we call our employees Colleagues, because we are more than just employees. We care for people so they can be at their best, we provide a world of understanding and care, and we deliver distinctive experiences for our guests. Our Values, by which we operate:

Empathy * Integrity * Respect * Inclusion * Experimentation * Well Being

ALG's Commitment to Diversity & Inclusion

Living our purpose of caring for people so they can be their best means that we are committed to a workplace culture grounded in diversity and inclusion where Colleagues feel welcome and encouraged to fully participate in the organization. With the value of INCLUSION, we respect all the ways our Colleagues are individually unique and foster creativity and engagement in respectful environments.

Benefits at a Glance

We offer competitive salaries and a comprehensive benefit package to our U.S. based employees:

  • Medical, Dental and Vision Insurance
  • Basic Life Insurance
  • Short & Long Term Disability
  • Paid Parental Leave
  • Corporate Wellness Program
  • Travel Discounts & Deals
  • Paid Time Off & Holidays
  • 401(k) Plan with Company Match

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.

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