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Payments and Operations Coordinator

3 months ago

Austin, Texas, United States Amplify Federal Credit Union Full time

Life at Amplify

En tant que coopérative de crédit axée sur la technologie en pleine croissance, Amplify Credit Union offre de la valeur à ses membres à travers ses produits et a un impact sur notre communauté grâce à nos bénéfices.

Cette intersection unique est l'une des raisons pour lesquelles nous avons été nommés Meilleur lieu de travail pendant trois années consécutives par l'Austin American-Statesman quatre années de suite.

Nous sommes également fiers de dire que nous sommes le seul établissement financier à service complet qui n'a aucun frais de dépôt de quelque nature que ce soit.

Nous recherchons des coéquipiers inspirés par notre mission et prêts à faire évoluer leur carrière. Alors qu'ils le font, nos employés peuvent s'attendre à ce qu'Amplify respecte nos engagements en matière de culture, de communauté, d'inclusion, et plus encore.


Position Summary

Le coordinateur des paiements et des opérations fournit un service client rapide à tous les membres et coéquipiers par le biais du traitement quotidien des paiements.

Défis principaux

  • Numérise, indexe et vérifie les documents de la coopérative de crédit pour maintenir l'exactitude et la rétention appropriée
  • Vérifie régulièrement les documents stockés hors site qui ont été numérisés, enregistre les documents dans le journal de destruction, et détruit le document original
  • Traitement précis du courrier quotidien comprenant les dépôts, les paiements de prêts, la correspondance des fournisseurs externes, les paiements et la correspondance sortants, et traitement du courrier de retour
  • Gestion des reconstitutions de plastique et audits
  • Responsable de la destruction de tous les documents et cartes conformément à la Politique de conservation des dossiers de la coopérative de crédit
  • Assister avec la collection étrangère et les éléments de dépôt de retour
  • Répond aux demandes de recherche des membres et des coéquipiers
  • Surveille diverses boîtes de réception de département par e-mail et boucle téléphonique
  • Assiste avec la comptabilisation des virements entrants
  • Assiste les coéquipiers avec des questions, des problèmes et des demandes concernant les documents électroniques et la récupération de documents
  • Championne la culture organisationnelle à la fois en interne et en externe; démontre constamment les normes de service d'Amplify et les promeut également parmi les coéquipiers
  • D'autres tâches peuvent être assignées

Responsabilités de supervision

Ce poste n'a aucune responsabilité de supervision.

Qualifications

Formation et/ou expérience

Diplôme d'études secondaires ou GED requis.

Certificats, licences, enregistrements

Doit être admissible à la caution.

Exigences logicielles et matérielles

Pour réussir dans ce travail, un individu doit avoir des connaissances et être compétent dans l'utilisation d'un ordinateur personnel, des produits Microsoft Office (Windows, Word, Excel et Outlook); calculatrice à 10 touches et téléphone.

L'expérience préalable avec les logiciels suivants est préférée mais non requise: Hyland OnBase, Fiserv DNA

Autres qualifications

Capacité à présenter une disposition professionnelle et agréable aux membres et au personnel. Capacité à gérer la routine quotidienne avec une liberté modérée pour interpréter et agir dans diverses situations avec une supervision minimale. Capacité à penser de manière stratégique et à mettre en œuvre de manière tactique.

Offres

Pour construire une meilleure banque, vous devez construire une meilleure équipe. Nous voulons que votre temps chez Amplify soit un point de départ pour le succès personnel et professionnel.

Cela signifie offrir des opportunités de croissance incluant des heures de bénévolat rémunérées et des programmes de développement qui vous impliqueront dans la communauté et vous aideront à faire progresser votre carrière.

  • Opportunités de bénévolat personnalisées avec nos partenaires signataires (Saint Louise House, Caritas of Austin, et la Croix-Rouge américaine).
  • Temps libre supplémentaire pour les activités liées au bénévolat.
  • Avantages de scolarité de premier cycle et de cycle supérieur pour les membres d'équipe éligibles à temps plein et à temps partiel.

Rémunération et avantages

Ce poste offre un taux horaire de 20,00 $.

Il comprend également les avantages disponibles pour tous les employés d'Amplify, y compris un programme 401(k) avec un supplément de 100 % sur les 5 % que vous versez.