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Law Firm Intake Specialist

3 months ago

Hollywood, Florida, United States Scher and Scher Law Group, PA Full time


Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload.

Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need.

You'll have an opportunity to help a thriving law firm succeed and make a tangible difference in our client's lives every day.

If this sounds like a job you'd love, apply now Responsibilities:

  • Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner
  • Set appointments for potential clients that meet our criteria to keep our lawyers' schedules organized and grow our caseload
  • Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly
  • Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team
  • Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files Qualifications:
  • Possesses outstanding communication skills and sense of empathy
  • Solid data entry, spreadsheet management, and computer skills
  • Customer service or sales experience a plus
  • Skilled with Microsoft Office, especially Microsoft Excel
  • Previous legal experience a plus Compensation: $15 - $18 hourly