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Collections Representative

3 months ago

Salt Lake, Utah, United States TEKsystems Full time
Job DescriptionJob Description

Hiring Entry Level Collections Representatives for a Debt Collections Agency in West Valley City, Utah This is an entry level opportunity to join the Collections Team. Talent should have experience in Customer Service Call Centers and Customer Service Environments.

Description:

  • Collections representatives will be responsible for working with customers to collect on accounts.
  • Its an even playing field, the more accounts you resolve, the more accounts you get.
  • They have about 1000 clients, 50 regulars and 10 big accounts. Some of the big companies are utilities companies and hospitals.
  • They operate off of a queue of accounts, if they land 2000 clients for one account, they'll get spread among the group equally.
  • They have direct lines so they are able to get call backs and build relationships with clients.

Additional Skills & Qualifications:

  • Is comfortable using dual monitors and multi-tasking (talking up on the phone and taking notes in internal systems at the same time)
  • Needs to have strong attendance, and punctuality.
  • Express prides themselves in being customer service oriented and their willingness to work with their customers.
About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.