Customer Service Representative

1 week ago

Salt Lake, Utah, United States Sun Communities Full time

Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sun Communities. As a key member of our resort staff, you will be responsible for providing exceptional service to our guests and residents, ensuring a positive and memorable experience for all.

Key Responsibilities

  • Greet and establish rapport with guests and residents, responding to their inquiries and concerns in a professional and courteous manner.
  • Check guests in and out, ensuring accurate and efficient processing of reservations.
  • Perform general administrative duties, including answering phones, typing, copying, faxing, and filing.
  • Collect and post security deposits, rent, or funds for other services in our property management system.
  • Make collection calls for site rental payments as directed, and submit bad debt files to collections.
  • Process resident move-ins and move-outs, ensuring a smooth transition for all parties involved.
  • Complete and maintain resort records, reports, and files, ensuring accuracy and compliance with company policies.
  • Review and code invoices and statements for manager approval, ensuring timely and accurate processing.
  • Assist prospective residents by checking the status of available homes, reviewing home listings, and assisting with rental applications with manager's discretion.
  • Coordinate with our underwriting team to obtain approvals on prospective resident applications, tracking all approvals and denials.
  • Maintain petty cash funds, ensuring accurate and secure management of company funds.
  • Prepare and distribute resort communications, including rule reminders, violation notices, and newsletters.
  • Ensure office supplies are sufficiently stocked, and prepare supply orders as needed.
  • Assist with planning and coordinating guest and resident relation events and activities within the resort.
  • Assist with the preparation of marketing materials, ensuring accurate and effective representation of our resort.

Requirements

  • High School Diploma or equivalent.
  • Minimum of 2 years administrative experience.
  • Strong customer service skills, with a focus on providing exceptional service to guests and residents.
  • Excellent telephone skills, with the ability to communicate effectively with guests, residents, and team members.
  • Good problem-solving skills, with the ability to resolve issues in a professional and courteous manner.
  • Professional appearance, with a focus on maintaining a clean and organized workspace.
  • Intermediate to advanced computer proficiency, with the ability to use Microsoft Office Suite, email, and provide data entry in a timely and efficient manner.
  • Previous experience using property management software, such as Yardi or RMS, is a plus.
  • RV resort office or hotel front desk experience is a plus.

Benefits

  • Competitive hourly rate.
  • 401(k) plan with employer matching contribution.
  • Employee Assistance Program.
  • Identity Theft Insurance.
  • Team Member Perks & Discounts program, offering hundreds of discounts on travel, merchandise, mobile phone service, and more.
  • Discounts at Sun Communities locations across the nation.
  • Paid sick leave.
  • Various paid holidays, bereavement time, and pay for jury duty.

  • Customer Service Representative

    3 days ago

    Salt Lake, Utah, United States MILLENNIUMSOFT Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at MillenniumSoft. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring...

  • Customer Service Representative

    4 weeks ago

    Salt Lake, Utah, United States AppleOne - United States Full time

    This Customer Service Representative Position Features:• Fast Paced Office• Friendly Staff• Stable Company• Great Pay to $18Immediate need for customer service representative seeking fast paced office, friendly staff and stable company. 1-2 years works history, ability to multi- task and proficient is ms office will be keys to success in this...

  • Customer Service Representative

    1 day ago

    Salt Lake, Utah, United States Nexeo Staffing Full time

    About the Role:Nexeo Staffing is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerResolve...

  • Customer Service Representative

    5 days ago

    Salt Lake, Utah, United States Coles Supermarkets Australia Pty Ltd Full time

    About Coles Supermarkets Australia Pty LtdColes Supermarkets Australia Pty Ltd is a leading retailer in Australia, committed to providing excellent customer service and quality products to our customers.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service...

  • Customer Service Representative

    1 week ago

    Salt Lake, Utah, United States MILLENNIUMSOFT Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at MillenniumSoft. As a Customer Service Representative, you will be responsible for providing exceptional levels of customer care that meet or exceed all internal and external customer...

  • Customer Service Representative

    3 days ago

    Salt Lake, Utah, United States Ace Recycling and Disposal Full time

    **Job Summary:**Ace Recycling and Disposal is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Respond to customer inquiries and resolve issues in a professional and timely...

  • Customer Service Representative

    2 days ago

    Salt Lake, Utah, United States Floform Full time

    **Job Summary**Floform, a leading provider of high-quality countertops and stone fabrication, is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and resolving any issues that may arise.**Key...

  • Customer Service Representative

    2 days ago

    Salt Lake, Utah, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, ensuring a positive and welcoming experience at our facilities.Key ResponsibilitiesCustomer Service: Greet members...

  • Customer Service Representative

    2 days ago

    Salt Lake, Utah, United States Lowe's Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Lowe's. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and safe shopping environment.Key ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    1 week ago

    Salt Lake, Utah, United States MILLENNIUMSOFT Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at MillenniumSoft. As a key member of our customer service team, you will be responsible for providing exceptional levels of customer care that meet or exceed all internal and external...

  • Customer Service Representative

    2 months ago

    Salt Lake, Utah, United States TEKsystems Full time

    Currently seeking Customer Service Representatives to join the team at a large health care provider in the Murray areaJob Description:Trains and assists brokers with the sale of Individual Plans. This includes the explanation of plans, products, rates, and all available options.Assists and educates potential and existing members in choosing the most...

  • Customer Service Representative

    2 weeks ago

    Salt Lake, Utah, United States Top Stop Convenience Stores - Salt Lake City Full time

    Job OverviewPosition: Retail Service RepresentativeEqual Opportunity Employer Statement:We are committed to providing equal employment opportunities to all qualified candidates. All applicants will be considered for employment without discrimination based on race, color, religion, gender, national origin, disability status, protected veteran status, or any...

  • HVAC Sales and Service Representative

    5 days ago

    Salt Lake, Utah, United States Service Logic Full time

    Job SummaryWe are seeking a highly motivated and experienced HVAC Sales and Service Representative to join our team at Service Logic. As an HVAC Sales and Service Representative, you will be responsible for selling and promoting our HVAC maintenance services to commercial clients in the Salt Lake City area.Key ResponsibilitiesIdentify and pursue new business...

  • Customer Service Representative

    1 week ago

    Salt Lake, Utah, United States Global Parking Systems LLC Full time

    Global Parking Systems LLC specializes in the management of parking facilities, valet services, and shuttle operations at various locations nationwide. We collaborate with SP Plus Parking Corporation, a recognized leader in the parking management industry. Together, we strive to enhance the parking experience for our customers, ensuring it is both enjoyable...

  • Customer Service Representative

    3 days ago

    Salt Lake, Utah, United States University of Utah Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Food Service department at the University of Utah. This role involves providing exceptional service to customers, preparing and serving food, and maintaining a clean and safe work environment.Key ResponsibilitiesProvide...

  • Customer Service Representative

    4 days ago

    Salt Lake, Utah, United States Silicon Slopes Full time

    **Job Summary**Silicon Slopes is seeking a highly skilled Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.**Key Responsibilities:**Respond to customer inquiries in a timely and professional mannerProvide technical...

  • Customer Service Representative

    6 days ago

    Salt Lake, Utah, United States Hertz Full time

    Job Summary:Hertz is seeking a skilled Flex Service Representative to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring seamless rental experiences for our customers.Key Responsibilities:Qualify and Process Customer Rentals: Accurately process customer rentals, ensuring all...

  • Customer Service Representative

    3 days ago

    Salt Lake, Utah, United States Qonten Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Qonten. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesRespond to customer...

  • Customer Service Representative

    1 week ago

    Salt Lake, Utah, United States Global Parking Systems LLC Full time

    Global Parking Systems LLC specializes in the oversight of parking facilities, valet operations, and shuttle services at various locations nationwide. Partnering with SP Plus Parking Corporation, a prominent entity in the parking management industry, we strive to enhance the parking experience for our clients and customers. Rooted in principles of excellence...

  • Customer Service Representative

    3 days ago

    Salt Lake, Utah, United States Ashtonshospitalpharmacy Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative/Pharmacy Support Specialist to join our team at Ashtonshospitalpharmacy. The successful candidate will provide exceptional customer service and administrative support to our clients, utilizing their expertise in customer service and pharmacy administration.About the...