Guest Services Representative

3 days ago


Salt Lake, Utah, United States University of Utah Full time
Job Summary

We are seeking a friendly and outgoing Guest Services Representative to join our team at the Red Butte Garden Visitor Center. As a representative of the Garden, you will have the opportunity to make a great first impression with first-time visitors while expanding our relationships with our Garden visitors and growing member base.

Responsibilities
  • Collects fees or payments from customers purchasing goods or services.
  • Prepares appropriate documentation to record transactions.
  • Provides directions and answers general questions about parking permits and policies, merchandise, theater productions, etc.
  • Opens and closes facilities at beginning and end of shifts.
  • Cleans work area by sweeping floors, wiping off machines and counters.
  • May assist at special events.
  • May perform clerical tasks such as answering phones, responding to mail, or filing.
Requirements

High school diploma or equivalency required. One year full-time customer service experience or equivalency, demonstrated human relation and effective communication skills also required.

Work Environment

Nearly Continuously: Office environment.

Physical Requirements

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.



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