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IT Governance Analyst
3 months ago
TITLE: SENIOR IT GOVERNANCE ANALYST
Primary Responsibilities:
- Measure IT compliance against company's IT Quality Management Framework and Information Security Standards through IT Compliance Matrix & Metric
- Act as IT Project Manager to oversee delivery of IT managed projects (Infrastructure or applications)
- Manage aspects of IT Service Management Systems including Change Management queue
Necessary Knowledge, Skills, and Abilities
- Ability to collaborate with IT Senior leadership team and engage with Business as required
- Expertise in ITIL, Infrastructure lifecycle management, ISO, Total Quality Management (TQM), CFR Part 11, Project Management methodologies
- Understanding of good documentation practices, computer system validation, and Systems Development Life Cycle (SDLC)
- Strong proficiency in various computer systems and software
- Proficiency in MS software packages such as Outlook, Word, Excel, PowerPoint, Explorer, MS Teams, and MS Project
- Experience with ServiceNow or any other IT Service Management tool
- Knowledge of Document Management Systems
- Summary of Work
Required Experience
- B.S. or Equivalent training/Certification Required
- 6+ years of relevant experience in Project and Quality Management and IT Operational Processes
- Experience with ServiceNow or any other IT Service Management tool
- Knowledge of Document Management Systems
- Understanding of Quality Management Systems
- Mention of Valid Certifications
- PMP knowledge considered advantageous but not mandatory
About The Rockridge Group: TRG is a company dedicated to bridging businesses with job seekers by providing top-grade contingent personnel using a 3-step engagement approach:
Collaboration: Understanding your business's specific requirements before offering a tailored solution
Strategizing: Crafting impactful solutions aligned with your goals and industry challenges
Engagement: Ensuring your satisfaction throughout the process by working closely with your team
With a decade of experience in resource solutions, the company's leaders, Greg Donner and Ronald Lom, utilize strategic partnerships to enhance the staffing model and elevate the quality of hires.