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Court Operations Specialist

3 months ago

Dallas, Texas, United States State of Oregon Full time
Job Description:

Salary Start Note: in this job profile, we offer candidates new to OJD only the first step of the salary range. Each year, you are potentially eligible for a 5% annual increase.

Interviews: will be scheduled within two weeks after the application deadline.

Who we are

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD's efforts to remove barriers to access justice services, and welcome interacting with the public.

We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work, lived experience, and education, plus any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by .

Benefits to you

  • We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
  • 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
  • OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.

Position Highlights

The in Dallas, Oregon, is hiring a Family/Civil Case Management/Set-Aside Clerk (Court Operations Specialist).

In this role...

You will also accept and process motions, declarations, and orders to set-aside. Schedule contested set-aside cases. Process case management, which will include tracking for strict timelines and objections.

Process and fulfill court records request using the case management system, Odyssey. Along with records requests via for the record (FTR), microfiche, or paper files. Review confidential and in-camera records to determine if they need to be archived, destroyed, or returned to the agency that provided the records.

Lastly, you will assist the front counter by interacting with customers, reviewing documents for accuracy and completeness, and accept and receipt payments of costs, fees, fines, and other monies. Assist all customers with any inquiries and explain court procedures.

We will cross-train you on all aspects of court operations, so you can assist wherever needed.

Assigned tasks may be changed to accommodate workload and organizational needs. We welcome all candidates who are inspired by .

Instructions for Cover Letter and Work History/Resume

Your cover letter and work history/resume should demonstrate how you meet the Minimum Qualifications, the Special Qualifications, and the Requested Skills and Attributes, which are listed below.

Cover Letter

  • Attach your cover letter (not to exceed two pages) in the Resume / Cover Letter section of the application. Your cover letter and filename should include your name.
  • In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.
  • Address the cover letter "To the Hiring Manager."
  • Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.
  • Prepare your cover letter before starting your Workday application.

Work History/Resume

  • Attach your updated resume in the Resume / Cover Letter section of the application. Your resume and filename should include your name.

OR

  • Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.

Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

Minimum Qualifications

(These must be evident in your resume or job history.)

The qualified candidate must have a high school diploma or equivalent.

AND

Four (4) years of responsible administrative experience in a moderately complex office or business setting demonstrating the knowledge, skills, and abilities needed for this position.

OR

Any combination of equivalent to four (4) years of experience that typically supports the knowledge, skills, and abilities for the position.

Special Qualifications

(These must be verifiable.)

None.

Requested Skills and Attributes

(These must be addressed in your cover letter.)

  • Experience working with complex progression of steps in a case or performing case management in a legal setting.
  • Experience performing a variety of clerical or administrative support tasks with strict, and often competing, deadlines in a fast-paced business or professional setting.
  • Experience using a variety of software programs to access and input information and complete various tasks.
  • Experience responding professionally to customers or clients who are facing challenging life circumstances, stressful situations, or trauma.
  • Skill in writing and reviewing documents for accuracy and completeness.
  • Experience identifying and safeguarding confidential information and materials.
  • Experience handling cash or other monetary transactions, generating receipts, and crediting accounts.

Working Conditions

  • This is a full-time position, and the work schedule is 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is eligible for overtime compensation for hours worked in excess of 40 per work week.
  • Occasional overtime work may be required.
  • Frequent phone and in-person contact with people from diverse backgrounds.
  • Frequent phone and in-person contact with people who may be facing challenging life circumstances, highly stressful situations, or trauma.
  • Long periods of sitting or standing.
  • Occasionally lifting items that weigh up to 10 pounds.
  • Regular use of the following equipment: telephone, OJD-assigned computer with multiple monitors, copy machine, fax machine, and scanner.

ADDITIONAL INFORMATION
Criminal Background Check
You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

Reference Checks

By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

United States Employment Eligibility
OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

Public Service Loan Forgiveness

OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please .

Questions and Support

  • If you require an alternate format to complete the application process, call , or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.
  • Workday related information and resources are available .

The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.