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Assistant Property Manager

3 months ago

Sarasota, Florida, United States PHP Management Services LLC Full time
Job DescriptionJob DescriptionDescription:

The Community Association Manager is responsible for the management and support of community associations (primarily HOAs), including, but not limited to: daily operations, regular interaction with and support of Board of Directors members/homeowners/vendors, meeting attendance, budget preparation, and overall community business management.

Assistant Community Association Manager (ACAM)

Non-Exempt, Full-Time

This is an entry-level role into community association management. The ACAM will not be initially tasked with all of the job duties and responsibilities listed above. This is a manager-in-training position for individuals with little or no industry knowledge. Division leadership will guide and mentor the ACAM while s/he performs a variety of administrative and other support functions for the community management team. The goal is to develop the skills necessary to independently manage a portfolio as a Community Association Manager.

RESPONSIBILITIES:

  • In this impactful role, you will assist in managing a single association, master association, or master association with multiple sub-associations, making a tangible difference in their day-to-day operations.
  • Guide, assist, and recommend a course of action for Board members to conduct business using Leadership Management
  • Provide management services in compliance with the terms of the management contract
  • Assist Board and homeowners with problem resolution
  • Provide fiscal management, including, but not limited to: reviewing and approving invoices, coordinating tax preparation and reserve study updates, and reviewing completed financial statements for accuracy prior to distributing to the Board each month
  • Conduct site reviews and provide oversight of related compliance matters
  • Review and submit requests for vendor bids and contracted services
  • Attend association meetings, including, but not limited to: annual, turnover, and Board
  • Prepare Board packets, agendas, and calendars in preparation for scheduled and unscheduled meetings
  • Communicate in-person, telephone, and/or via email to Board members, homeowners, and vendors regarding community business in a timely manner
  • Maintain current knowledge of governing documents, applicable state statutes, and local ordinances that apply to each assigned community
  • Oversee all aspects of the client's relationship with our Company to ensure success and retention
  • Work independently, with little oversight, and with accountability to executive management for the end result achieved
  • Demonstrate a positive attitude and ownership mentality; we believe each employee can build his/her own future
  • Share afterhours emergency phone duties (as directed by your supervisor; for CAMs and above)
Requirements:

QUALIFICATIONS:

  • High School Diploma (or equivalent); Associate's Degree preferred
  • Solid knowledge of Microsoft Outlook, Excel, and Word
  • Strong leadership abilities and comfort with public speaking (small and large groups)
  • Conflict resolution skills
  • Ability to meet deadlines and address time-sensitive issues
  • Superior multi-tasking skills
  • Excellent written and verbal communication
  • Ability to provide high-level customer service with astute attention to detail and organization
  • Must be a team player
  • Ability to manage workflow amid shifting priorities
  • Willing to learn Company process and procedures, and learn/use proprietary software
  • Adaptable and dependable with a solid attendance record
  • Professional and respectful demeanor with all staff and guests at all times

SPECIAL POSITION REQUIREMENTS:

  • Must have reliable transportation to conduct site visits and be available for evenings and occasional weekend meetings
  • Must have and maintain a valid driver's license, vehicle insurance, and driving record in compliance with Company policy