Technical Writer

2 weeks ago


Washington, Washington, D.C., United States DigiTran Technologies Inc. Full time

Job Title: Technical Writer

Location: Washington, DC

Duration: 6 Months Contract

Description:

The position of Technical Writer requires a blend of independent creativity and collaborative teamwork within a technical group that backs networking and computing sectors. This role involves researching and translating product, service, or technology information into easy-to-understand content catered to a diverse audience ranging from engineers to executives.

Key Responsibilities Include:

  • Researching, writing, editing, and proofreading technical data for various documents such as manuals, procedures, software, and hardware documentation.
  • Ensuring accuracy, completeness, and adherence to quality standards in technical documentation.
  • Performing graphic design and illustration tasks for technical materials in both printed and digital media formats.
  • Collaborating with users to define project scope and optimal graphic solutions.
  • Coordinating production activities internally or with external vendors when needed.
  • Operating computer graphic systems and software effectively.

Required Experience Level:

  • Minimum of 8 years' experience, preferably in technology or software development.
  • 5+ years of professional experience in areas like business analysis, system solutioning, and technical requirements creation.

List of Responsibilities:

  • Analyze systems, applications, and business needs to develop requirements.
  • Proficiency in creating specifications documents and guides.
  • Engagement in customer-facing roles.
  • Database expertise and skills.
  • Experience with Agile Frameworks, Epics, Features, and User Stories development.
  • Familiarity with testing/QA processes.
  • Understanding of XML, JSON, Micro Services, API design, and databases.
  • Provide regular progress updates.
  • Document technical design approaches and specifications.
  • Participate in technical specification updates.
  • Take meeting minutes after calls.
  • Gather technical requirements for user stories creation.
  • Schedule calls with mail and shipping services stakeholders.
  • Independently perform all functional duties.

Completion of Assigned Tasks:

  • Conduct mailer calls and troubleshoot issues related to mailer integration and software testing.
  • Review scripts and support Customer Acceptance Testing.
  • Identify technical risks and provide recommendations with contingency plans.
  • Deliver weekly status updates to stakeholders and VPs.

Educational Requirements:

  • A minimum of 8 to 13 years' relevant experience with a Bachelors degree in CS, IT, or other Science-related field from an accredited College/University.
  • If the degree is not in the relevant field, additional related experience is necessary.


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