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Customer Service Representative

3 months ago

Worcester, Massachusetts, United States Partnership Employment Full time
Job description

Join our client in Auburn, MA who is scheduling interviews for their Customer Service team.

In this role you will be responsible for answering high volume calls, assisting clients with their request for services as well as answering any questions, processing payments, and handle any other enquiries.


Skills Requirements:
Clear Communication
Patience
Technical proficiency and understanding of Products/Services
Organization
Cash Handling

Qualifications:
Call Center or High-volume of inbound/outbound calls
Strong Customer Service Experience preferred
General knowledge and use of office equipment and computers
Proficient in Microsoft office, Internet, and Email
Type 30 WPM
Bilingual Spanish is a plus but not required

Job Type:
Full-time

Pay:
$ $16.50 per hour

Shift:
8 hour shift
Day shift

Weekly day range:
Monday to Friday

Work setting:
In-person

Experience:
customer service: 1 year (Preferred)

Work Location:
In person