Customer Service Representative
1 day ago
Acrisure LLC is a leading insurance agency dedicated to providing exceptional service to our customers. We are committed to building long-term relationships with our clients and delivering tailored solutions to meet their unique needs.
Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a CSR, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues in a professional and timely manner.
Responsibilities- Respond to incoming phone calls and customer inquiries in a prompt and professional manner.
- Address customer concerns and policy-related questions with accuracy and clarity.
- Process payments from customers and provide quotes for insurance products.
- Evaluate customers' insurance needs and provide appropriate insurance quotes based on their requirements.
- Strong customer service skills and a friendly demeanor.
- Ability to navigate multiple computer screens and websites.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Bilingual Portuguese or Spanish preferred.
- At least 3 years of customer service or sales experience.
- Prior insurance agency experience is preferred.
- $35,763-$50,000+ per year.
- 401(k) matching.
- Dental insurance.
- Health insurance.
- Paid time off.
- Paid training program.
Acrisure LLC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
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