Current jobs related to Director, Guest Services - Napa, California - Wyndham Hotels & Resorts


  • Napa, California, United States Wyndham Hotels & Resorts Full time

    **Job Summary**We are seeking a highly skilled Director, Guest Services to lead our team at Wyndham Hotels & Resorts. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and ensuring seamless service delivery across all aspects of our operations.**Key Responsibilities:**Develop and implement...


  • Napa, California, United States Silverado Resort and Spa Full time

    SALARY RANGE:$23.00-$24.50. The Guest Services Supervisor plays a vital role in supporting the Director of Front Office by delivering attentive, courteous, and efficient service to all guests, from their arrival through their entire stay, while optimizing room revenue and occupancy.Key Responsibilities- Uphold the company's service culture, focusing on the...


  • Napa, California, United States Silverado Resort and Spa Full time

    Salary Range: $23.00-$24.50. The Guest Services Supervisor plays a pivotal role in supporting the Director of Front Office by delivering attentive, courteous, and efficient service to all guests before their arrival and throughout their stay, while optimizing room revenue and occupancy rates. Key ResponsibilitiesAdhere to the company's service culture,...


  • Napa, California, United States Silverado Resort and Spa Full time

    Salary Range: $23.00-$24.50. The Guest Services Supervisor plays a crucial role in supporting the Director of Front Office by delivering attentive, courteous, and efficient service to all guests before their arrival and throughout their stay, while optimizing room revenue and occupancy. Key ResponsibilitiesAdhere to the company’s service culture, focusing...


  • Napa, California, United States Peju Winery Full time

    About Peju WineryPeju Winery is a family-owned company that values service, community, and sustainability. We strive to create a welcoming atmosphere for our guests, while also giving back to the community and preserving the environment.Job SummaryWe are seeking a Guest Service Associate to join our team at Peju Winery. As a Guest Service Associate, you will...


  • Napa, California, United States The Westin Verasa Napa Full time

    Location: Napa, CA, USA Type: Non-Management Category: Hotel/Resort, Guest Services Position Overview:We are seeking a committed Service Express Agent to enhance our guest experience at The Westin Verasa Napa. This role is ideal for individuals who take pride in delivering outstanding service and are eager to assist guests with their needs.Key...


  • Napa, California, United States LodgeWorks Full time

    Guest Services Manager - Full TimeLodgeWorks is seeking a dedicated and customer-oriented hospitality professional to take on the role of Guest Services Manager. The ideal candidate will be a collaborative team player and a strong leader with outstanding customer service and communication abilities.The Guest Services Manager is tasked with delivering...


  • Napa, California, United States LodgeWorks Full time

    Guest Services Manager - Full TimeLodgeWorks is seeking a dedicated and customer-oriented hospitality professional to take on the role of Guest Services Manager. The ideal candidate will be a collaborative team player and a strong leader with outstanding customer service and communication abilities.The Guest Services Manager is tasked with delivering...


  • Napa, California, United States Wyndham Hotels & Resorts Full time

    Job Title: Outlet Bartender - Member ClubhouseLocation: Napa, CA, USProperty Name: Dolce SilveradoJob Overview:The Outlet Bartender is responsible for delivering exceptional service to guests while upholding cleanliness and safety standards. This role is vital in creating a welcoming atmosphere for all members.Qualifications:Must possess a high school...


  • Napa, California, United States Wyndham Hotels & Resorts Full time

    Position: Outlet Bartender - Member ClubhouseLocation: Napa, CA, USProperty: Wyndham Hotels & ResortsOverview:The Outlet Bartender is responsible for delivering exceptional service to guests while ensuring a clean and welcoming environment. This role requires a commitment to high standards of hospitality and professionalism.Qualifications:Completion of high...

  • Guest Services Server

    4 weeks ago


    Napa, California, United States Wyndham Hotels & Resorts Full time

    Position: Members Clubhouse ServerLocation: Napa, CA, USCompany: Wyndham Hotels & ResortsOverview:Wyndham Hotels & Resorts is seeking a dedicated Members Clubhouse Server to enhance our team. This role is pivotal in ensuring that our guests receive exceptional service at our prestigious Dolce Silverado property.Key Responsibilities:Deliver top-notch service...


  • Napa, California, United States LodgeWorks Full time

    Position OverviewThe Front Desk Supervisor plays a crucial role in ensuring a welcoming and efficient experience for all guests. This position is essential for maintaining high standards of customer service and operational excellence.Key ResponsibilitiesDeliver exceptional service to guests from the moment they arrive until their departure.Oversee the front...


  • Napa, California, United States LodgeWorks Full time

    Position Overview:Join our team as a Guest Services Representative at Archer Hotel Napa, where our commitment to exceptional customer service is paramount. We pride ourselves on creating a welcoming atmosphere for both guests and staff.Key Responsibilities:Provide outstanding service during check-ins, check-outs, and reservations.Maintain a friendly and...


  • Napa, California, United States LodgeWorks Full time

    Position OverviewThe Front Desk Supervisor plays a crucial role in ensuring a seamless guest experience at our establishment. This full-time position requires a dynamic individual who excels in customer service and possesses strong leadership capabilities.Key ResponsibilitiesDeliver exceptional service to guests before, during, and after their stay.Oversee...


  • Napa, California, United States Wyndham Hotels & Resorts Full time

    Job SummaryThe Guest Services Agent is responsible for providing exceptional service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Key ResponsibilitiesProvide attentive, courteous, and efficient service to all guestsMaximize room revenue and occupancyProcess guest check-ins and...


  • Napa, California, United States Wyndham Hotels & Resorts Full time

    Job Summary:The Guest Services Agent is responsible for providing exceptional customer service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Key Responsibilities:Provide attentive, courteous, and efficient service to all guestsMaximize room revenue and occupancyProcess guest check-ins and...


  • Napa, California, United States HYATT Hotels Full time

    Position Overview: The Guest Services Coordinator role is a Part-Time position, requiring a commitment of 20 hours per week, with an hourly compensation range of $20-25. At Hyatt Hotels, we pride ourselves on delivering exceptional service through our dedicated and attentive team members who strive to create memorable experiences for our guests. We value...


  • Napa, California, United States LodgeWorks Full time

    Position Title: Front Desk SupervisorLocation: Napa, CaliforniaEmployment Type: Full TimeArcher Hotel Napa is in search of a dynamic and customer-oriented hospitality professional to assume the role of Front Desk Supervisor. The ideal candidate will demonstrate exceptional leadership qualities and possess outstanding communication and customer service...


  • Napa, California, United States The Westin Verasa Napa Full time

    Position: Room Attendant Location: USA - Napa, CA Employment Type: Non-Management Department: Hotel/Resort, Guest Services Key Responsibilities: Assist and support the Room Attendants in upholding cleanliness standards throughout the establishment.Exhibit meticulous attention to detail to enhance guest satisfaction.Deliver outstanding guest service...


  • Napa, California, United States Stanly Ranch Full time

    Job OverviewCompany Overview:A private Napa Ranch dedicated to enhancing the future of wellbeing. Stanly Ranch is a legacy establishment that embraces modern ideals, leading the way in holistic wellness. This unique destination offers an immersive agricultural experience designed to rejuvenate visitors and leave a lasting impact. Guests, owners, and locals...

Director, Guest Services

3 months ago


Napa, California, United States Wyndham Hotels & Resorts Full time

** Director, Guest Services**

Location: Napa, CA, US

Property Name: Dolce Silverado Req Id: 18666

Dolce is now seeking a Director, Guest Services to join our team at the Dolce Silverado location in Napa , California .

**Job Summary**

Add job description here

**Education & Experience**

**Physical Requirements**

**General Requirements**

**Fundamental Requirements**

**COMPANY OVERVIEW:**

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 22 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfoliodistinguished by our leading economy and midscale brandsdelivers just that.

We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Registry Collection Hotels, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Alltra, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 9,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

**Job Location:** Dolce Silverado , 1600 Atlas Peak Road , Napa , California 94558

**Employment Status:** Full-time