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Customer Service Rep

3 months ago

Green Bay, Wisconsin, United States Roundy's Full time

We are looking for looking for an experienced Customer service Manager to provide excellent customer service and to promote this idea throughout the store.

The goal is to keep the dept. running efficient and profitable and increase customer satisfaction.

Responsibilities......

*good customer service skills

*improve customer service amongst the team.
- teach, coach & train front end team

*handle customer questions and problem solve.

*be flexible with work schedule

*In this position the associate will be in charge of helping run the front end staff, giving direction/delegate task, run the service desk and help customers.

*be a team player

Skills......

*experience in customer service
- be able to work under pressure and multi task

*lead the team in a strategic and positive way

Pay:
$ $16.00 per hour

Expected hours:
per week

Benefits:

  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift
  • Night shift

Weekly day range:

  • Weekends as needed

Experience:

  • Customer service: 1 year (preferred)

Ability to Relocate:

  • Green Bay, WI 54302: Relocate before starting work (required)

Work Location:
In person