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Care Coordinator

3 months ago


Albany, Georgia, United States Phoebe Physicians Full time
JOB SUMMARY Assists all patients through the health system by acting as a patient advocate and navigator.

GENERAL REQUIREMENTS Adheres to the hospital and departmental attendance and punctuality guidelinesPerforms all job responsibilities in alignment with the core values, mission and vision of the organizationPerforms other duties as required and completes all job functions as per departmental policies and proceduresMaintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs)Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.

Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.
Self-disciplined, energetic, passionate, innovative.
A team player that can follow a system and protocol to achieve a common goal.
Able to maintain confidentiality with all aspects of information in accordance with practice, State and Federal regulations.

WORKING CONDITIONS General environment:
Works in a well-lighted, air-conditioned area, with moderate noise levels.
May be exposed to high noise levels and bright lights.
May be exposed to limited hazardous substances or body fluids, or infectious organisms.
May be required to change from one task to another of different nature without loss of efficiency or composure.
Periods of high stress and fluctuating workloads may occur.
QualificationsEDUCATION REQUIREMENTS 4 year / Bachelor's Degree in Nursing, Biology, Chemistry, Anatomy and Physiology, Public Health, Behavioral Science, or similar degree (Required)

EXPERIENCE REQUIREMENTS - 3 years Clinical Setting (Required)- 2 years Patient-Centered Medical Home clinical setting or knowledge of the Patient-Centered Medical Home initiative (Preferred)- 3 years Experience in chronic disease management, case management, utilization management, and adult acute care (Preferred)- 2 years Experience in Public Speaking (Preferred)- 2 years Experience in Electronic Medical Records (Preferred)CERTIFICATIONS AND LICENSURES Required Certifications/Licensures:
Current License in the state of Georgia in occupant's area of specialtyGENERAL SKILLS Organizational SkillsCommunication SkillsInterpersonal SkillsCustomer RelationsMathematicalGrammar / SpellingRead / Comprehend Written InstructionsFollow Verbal InstructionsBasic Computer SkillsMicrosoft Office SuiteDemonstrates sound judgmentDecision-making and problem-solving skillsPHYSICAL REQUIREMENTS Have near normal vision - Clarity of vision (both near and far), ability to distinguish colorsPHYSICAL DEMANDS Standing - Occasionally within shift (1-33%)Walking - Occasionally within shift (1-33%)Sitting - Occasionally within shift (1-33%)Bending/Stooping - Occasionally within shift (1-33%)Twist at waist - Occasionally within shift (1-33%)Pushing/Pulling - Occasionally within shift (1-33%)Lift/carry > 20 lbs with assistance - Frequently within shift (34-66%)Reaching above shoulder - Occasionally within shift (1-33%)