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Member Admin Account Specialist

3 months ago

Chattanooga, Tennessee, United States Global Channel Management Full time

About the job: Member Admin Account Specialist

  • Experience Required: 2 years in the healthcare industry
  • Skills Needed:
    • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, and Access)
    • Oral and written communication skills
    • Interpersonal and organizational skills

Key Responsibilities:

  • Reconcile billed amounts to amounts paid by the group or member and identify any discrepancies
  • Maintain proper records of payment receipts and refunds
  • Manage various billings for member and/or group accounts, payments, reconciliations, and/or recoupment of expenses
  • Know and apply COBRA rules to assure compliance with regulations, particularly those with financial penalties
  • Manage member contribution allocations
  • Promote continuity of existing business through effective interaction with members