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Grants Management Coordinator

3 months ago

Cleveland, Ohio, United States Cleveland Foundation Full time

Position:
Regular, Full Time, ExemptDepartment: Grantmaking &

Community Impact:
Grants ManagementReports to: Director, Grants ManagementSupervises: N/A

Date Reviewed:

April 2024Organizational and Program Background For more than 109 years, the Cleveland Foundation has worked with donors, nonprofit organizations, and community partners to enhance the quality of life for all Greater Cleveland residents.

With a focus on Cuyahoga, Lake, and Geauga counties, the foundation builds community endowment, addresses needs through grantmaking and social impact investing and provides leadership on vital issues.

The Cleveland Foundation is the world's first community foundation and one of the largest today with approximately $3 billion in assets.


Summary:

Grants Management serves as an efficient, effective, and innovative resource that utilizes technology to provide high-quality and seamless customer service for all grantmaking activities.

The team manages all administrative aspects of incoming grant requests and awarded grants by working internally and externally to structure and coordinate workflow and communication to complete grantmaking requirements.

The Grants Management team serves as a liaison between external partners and our grantmaking, finance and philanthropy teams.

RequirementsEssentials Functions and Expected Outcomes:

Customer SupportManage the grants management phone line and email inbox while providing first-rate customer service in responding to questions and issues.

Assist grantees, students, and others with registering in the Foundation's grant and application portals through access and password assistance.
Provide information and support related to grantmaking to staff across the Foundation.
Data Systems and CollectionManage data collection and input across various systems for individual, organizational, grant, and distribution records.
Monitor approval of new individual and organizational records.
Gather data for grant award notification and monitoring. Work with multiple systems on the collection and input of tasks and comments.
Grant-RelatedProcess required documents and data through grantmaking cycles for board-directed, community-responsive, donor-advised, affiliated funds, committee-advised, and designated grantmaking.

Coordinate workflow within specific deadlines for grant recommendations that move through a review and approval process while ensuring accurate data, coding and quality documentation.

Monitor intake of grant inquiries and applications to provide detailed information and reports on the stages of submission while providing support to applicants in submission and troubleshooting technical issues.

Ensure grantmaking activities comply with IRS and foundation-specific regulations.
Monitor post-grant activities and requirements including acceptance, reporting, modifications, and closing.
Work with grant data to provide various charts and pivot tables from Excel on grantmaking data.
Prepare and produce various docket and voting materials for grantmaking committees and affiliated fund meetings.
Involvement with process improvements, systems database (including internal and external training), and documentation of grantmaking procedures.
Undertake special projects as assigned.

Essential Qualifications, Credentials, and Technical Skills Required:

Associate or bachelor's degree, three or more years' experience in customer service or grantmaking environment, with the ability to handle complex projects simultaneously.

Passion for philanthropy, community service, and impact. Demonstrated experience attracting, retaining, and managing a portfolio of staff and customers. The ability to maintain confidence when working with sensitive information.

Proven ability to build strategic, successful, and lasting relationships and interact effectively with cross-functional teams, outside partners, community leaders, and professional advisors.

Proven ability to foster teamwork and collaboration among peers, both departmentally and across the foundation.
Proficient at data collection and maintenance; effective presentation skill set required.

Experience working as part of a multidisciplinary team and interacting effectively with people and communities from diverse cultural, social, and ethnic backgrounds and age groups.

Commitment to racial equity and inclusion in all areas of work.

Technical literacy and ability to analyze and organize complex data and provide information that guides outcomes and actions to advance the foundation's priorities.

Expertise with full MS Office Suite (Word, Excel, PowerPoint, Teams, Outlook, etc.) and online collaboration and meeting tools. Exceptional verbal, drafted communication, and organizational skills.
Demonstrates a high level of personal and professional integrity and ethics.

OUR COMMITMENT TO EQUAL OPPORTUNITY & DIVERSITY, EQUITY, AND INCLUSION:
The Cleveland Foundation exists to enhance the quality of life for all citizens of Greater Cleveland.

The ability to carry out our mission and to foster our commitment to diversity, equity and inclusion can best be pursued if our workforce, grantees, donors, partners, and governing body are inclusive of individuals of diverse backgrounds, beliefs, and perspectives.

We believe that diversity encompasses, but is not limited to, age, color, education, ethnicity, family or marital status, gender, gender identity or expression, language, national origin, physical and mental abilities or characteristics, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and/or other characteristics that make an individual unique.

The Cleveland Foundation is committed to equal employment opportunities for all, and our policy is to ensure that employees are selected, developed, retained, and promoted based on the individual's ability and job performance, and without regard to that individual's status or characteristics protected by federal, state or local law.


PAY AND BENEFITS:

The foundation's compensation program will determine the estimated annual salary for this position, which will be fair, consistent with the salaries of comparable positions within the organization, and reflective of a candidate's educational, professional, and community background and qualifications.

The foundation offers an exceptional benefits package including medical, dental, vision, identity theft, and life and disability coverage, a comprehensive wellness program, an employee assistance program, a fully vested 403(b) retirement plan, ten paid holidays, and for exempt positions, 15 days of vacation and 12 sick days, prorated the first year of service based on date of hire.


TO APPLY:

If you are interested in applying for this position, please submit your cover letter and resume as soon as possible.

This posting will remain active until the position is filled. We regret that we cannot respond personally to each applicant.

Note:
Our flexible workplace policy provides one day of remote work per week.