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Chief Communications Officer

3 months ago

Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full time
Job Title: Chief Communications Officer (CCO) at a Leading AgencyJob Summary:
This position is responsible for overseeing all aspects of the agency's public-facing communications, as well as coordinating internal communications across the organization. The Chief Communications Officer leads the communications strategy, promotes the agency's work through various channels, and maintains a positive public image through brand management. Additionally, the CCO manages the communications team and scopes of work for contractors.
  • Major duties and responsibilities include, but are not limited to:
  • Media Relations - Develop a strategy to facilitate positive stories about the agency through various media channels. Manage the agency's responses to media outlets and oversee public records requests.
  • Public Relations - Develop and oversee strategies to enhance the agency's presence and maintain a positive brand image. Also, manage the agency's website content and design.
  • Communications Team Management and Overall Strategy - Develop communication strategies, oversee team members' work, and provide constructive feedback for staff development.
  • Internal Communications - Coordinate mass communications across agency divisions, maintain brand standards, and serve as a primary contact for communication with other state agencies.
Knowledge, Skills & Abilities (KSAs):
Knowledge:
- Media relations and understanding of media outlets
- Experience in social media, website design, and public service announcements
- State government, health care issues, and the Medicaid Program
- Communication techniques and key stakeholder groups

Skills:
- Team leadership, professional writing, and Microsoft Office Suite
- Messaging, editorial skills, and new information implications
- Planning, organizing, and social media capabilities
- Strong customer service and communication skills

Abilities:
- Establish effective relationships with various stakeholders
- Deliver quality written communications to different audiences
- Make independent decisions on communication strategies
- Manage multiple assignments under tight deadlinesQualifications:
Minimum: Five years of work experience in media relations or public relations.
Preferred: Bachelor's or Master's degree in communication, marketing, public relations, or journalism.Pre-Employment Requirements:
- Completed Electronic Employment Eligibility Verification Program
- Passed fingerprint background check and employment verifications
- Travel may be required for state businessBenefits:
A career with the State of Arizona offers various benefits such as paid holidays, vacation, parental leave, retirement plans, insurance coverage, learning opportunities, and more.Providing employees the flexibility of a remote work schedule improves work-life balance, job satisfaction, and productivity. Remote work is a management option, subject to agency discretion.Retirement:
Lifetime Pension Benefit Program: Administered through the Arizona State Retirement System (ASRS), providing lifelong income upon retirement.
Deferred Retirement Compensation Program: A voluntary program administered through Nationwide, allowing tax-deferred retirement investments.