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Corporate Travel Assistant

3 months ago

Los Angeles, California, United States AIDS Healthcare Foundation Full time

WHO WE ARE:
A Contribution Profile will be submitted separately.

YOUR CONTRIBUTION TO OUR SUCCESS:
A Contribution Profile will be submitted separately.

In the meantime here is a summary of the role and responsibilities and the position requirements for the position in-take.


  • Coordinate and book travel arrangements for employees, including flights, accommodations, transportation, and other necessary arrangements.
  • Research and compare prices, availability, and quality of travel options such as flights, hotels, and car rentals to secure the best rates and accommodations.
  • Negotiate with vendors and travel agencies to obtain the most favourable terms and conditions for corporate travel bookings.
  • Advise employees on travel policies, visa requirements, and any necessary documentation needed for their travel.
  • Prepare and distribute travel itineraries, including all relevant details such as flight information, hotel reservations, car rentals, and meeting schedules.
  • Ensure all travel arrangements are accurate, complete, and aligned with the traveller's preferences and requirements.
  • Manage and track travel expenses, including reconciling invoices, receipts, and credit card statements to ensure compliance with company policies and budgetary constraints.
  • Assist employees in resolving any travelrelated issues or emergencies, including flight cancellations, missed connections, lost luggage, etc.
  • Stay uptodate with industry trends, travel regulations, and emerging technologies to continuously enhance the travel management process.
  • Maintain and update a database of employee travel profiles, including preferences, frequent flyer accounts, passport details, and other relevant information.
Required Skills and

Qualifications:

  • Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines in a fastpaced environment.
  • Excellent attention to detail, ensuring accuracy in all travel arrangements and documentation.
  • Exceptional communication and interpersonal skills to effectively interact with employees, vendors, and travel agencies.
  • Proficient in using travel booking systems and online travel portals to research, compare, and book travel options.
  • Knowledge of travel policies, visa regulations, and international travel requirements.
  • Strong negotiation skills to secure favourable rates and terms with vendors and travel agencies.
  • Ability to handle and resolve travelrelated issues or emergencies promptly and efficiently.
  • Proficient in using travel management software and tools to manage and track travel expenses.
  • Familiarity with various travel technologies and emerging trends in the travel industry.
  • Ability to maintain confidentiality and handle sensitive information related to employee travel.

Qualifications:

  • Bachelor's degree in business administration, hospitality management, or a related field.
  • Proven work experience as a Travel Coordinator, Travel Agent, or a similar role in corporate travel management.
  • Extensive knowledge of travel booking systems, online travel portals, and travel management tools.
  • Familiarity with budgeting and expense management processes.
  • Excellent organizational and time management skills.
  • Strong customer service orientation.
  • Ability to work independently with mínimal supervision.
  • Flexibility to adapt to changing travel arrangements and schedules.
  • Fluency in written and spoken English, with additional language skills being an advantage.